How do I know if Spire Diabetes Care is appropriate for me?

Complete our questionnaire and answer the questions as accurately as possible. You won’t need to provide any personal details and will receive an answer as to whether this is appropriate for you immediately upon completing the questionnaire.

If you choose not to subscribe to Spire Diabetes Care, all of your questionnaire responses will be deleted.
How long do I need to commit to Spire Diabetes Care?

The Spire Diabetes Care service has an initial minimum term of 12 months. This will allow you to get the most out of Spire Diabetes Care by giving you and your nurse the time to identify positive changes you can make to your lifestyle, diet and general health, as well as track the impact of these changes and your progress.
How much does the Spire Diabetes Care service cost?

Spire Diabetes Care will be available to 500 patients during its initial 12 month launch period at a reduced rate of £44.95 per month, payable by direct debit, for the duration of their subscription.
How can I cancel my subscription?

For more information on your cancellation rights, please see the subscription terms and conditions. These will be available to read if you are suitable for the service.
Can you offer support for individuals with type 1 diabetes?

Spire Diabetes Care is specifically designed for individuals with type 2 diabetes and, therefore, does not offer support for individuals with type 1 diabetes.
Do you supply any equipment I might need? Will there be any help or instructions?

Yes, during your first appointment with your nurse, which will be conducted in person at Spire Nottingham Hospital, you'll receive a blood pressure monitor and digital weighing scales. Your nurse will demonstrate how to use them and will provide you with instructions to take home. Your nurse will also help you set up the diabetes App on your smartphone and show you how to enter your weight and blood pressure measurements into the App.
What happens if I change my NHS GP?

If you change your NHS GP but remain at the same NHS practice, you don’t need to tell us or take any further action regarding your Spire Diabetes Care service. All updates we provide to your NHS practice will continue to be added to your medical records.

If you change your NHS practice, please tell your nurse during your next appointment, or email Spirediabetescare@spirehealthcare.com with the relevant details.
I can’t travel to Nottingham. Will the service be available from other locations?

For the pilot of the Spire Diabetes Care service, all face-to-face appointments will be conducted at Spire Nottingham Hospital, with the remaining appointments conducted virtually via Zoom. We hope to expand the service across the UK in due course.
If I subscribe to Spire Diabetes Care but then find I can no longer afford it, what are my options?

Subscription to Spire Diabetes Care requires a minimum 12-month commitment, after which you can cancel your subscription with a month’s notice. If your financial circumstances change during the initial 12 months and you are struggling with your monthly subscription payments, please email us at Spirediabetescare@spirehealthcare.com.