Feel safe with Spire during your visit
Please read this information carefully especially if you are coming in for an appointment.
Expert care every step of the way
To help minimise the potential risk in our hospitals and help you feel safe, our safety measures include:
- Face masks – The wearing of face masks is no longer mandatory in our hospitals but masks will still be available if you’d prefer to use one during your visit.
- Inpatients: We do not admit Covid positive patients to Spire. The only positive patients will be those confirmed during their inpatient stay. These patients will be given a mask during their stay to reduce possible transmission to others. Inpatients with any respiratory symptoms will be tested and provided with a face mask.
- Oncology patients attending cancer units are encouraged to wear a mask and if you have respiratory symptoms please contact the hospital prior to your appointment. All other inpatients are not required to wear a mask unless this is their personal preference
- Outpatients: Anyone with any respiratory symptoms must wear a face mask. Outpatients are not required to wear a mask unless this is their personal preference or there are increases in local prevalence
- Visitors: Visitors attending cancer units/OPS cancer review clinics are encouraged to wear a mask. Visitors attending the inpatient wards and outpatients are not required to wear a mask unless this is their personal preference or there are increases in local prevalence
- Staff vaccinations –All our colleagues have been offered a COVID and Flu vaccine
- Screening – If you are attending for surgery and have respiratory symptoms, please contact your hospital
- Visitors policy – Please check the hospital website homepage to see if local visiting restrictions apply due to local increases in COVID-19 cases. Please do not visit if you have respiratory symptoms
- COVID-19 vaccine – Your surgery can still go ahead if you have been given the vaccine. We would advise that you wait 5-7 days after the vaccine before any surgery where possible, to allow plenty of time for any potential side effects from the vaccine to settle. Your surgery may be postponed if you have recently tested positive for COVID-19 and a risk based assessment will be carried out by your consultant and clinical team. For more information please read our vaccine Q&A further down the page
Important information for visitors
- Visitors must not attend if they have any respiratory symptoms or have received a positive COVID-19 test result
- Visitors feeling unwell even if they have tested negative for COVID-19, are fully vaccinated, and have received their booster should not visit
- All visitors must adhere to infection control measures while in the hospital
- The wearing of face masks is no longer mandatory in our hospitals but masks will still be available if you’d prefer to use one during your visit
Your visit
We’re confident that these pathways help create a secure, protective environment so everyone feels confident about coming into and working in our hospitals.
1. Your appointment
Search our consultants online
You can use our consultant search tool to find a consultant that best matches your needs.
See a specialist without leaving your home
Where possible our experts will conduct initial consultations virtually so you don’t have to attend a hospital, but when it’s absolutely necessary face to face consultations can also be made available.
2. Preparing for your visit
Pre-op assessment
All of our surgical inpatients will have a pre-op assessment to prepare you for your operation.
Respiratory symptoms
If you have respiratory symptoms, please contact your hospital before attending
3. During your visit
Patients
On arrival you’ll be met by a member of the Spire team. You’ll have easy access to handwashing and hand sanitisers throughout our hospitals and clinics. As part of your treatment pathway you may need to have a COVID-19 test.
Your room
For the majority of treatments patients will have their own individual room with an en-suite bathroom.
4. After your visit
Aftercare
Patients will receive post-operative care information and any consultant follow-up required – delivered either face to face or virtually.
Helpline
A 24/7 helpline is available to provide post-operative advice, whenever you need it.