Please read this information carefully especially if you are coming in for an appointment.
We’ve implemented a series of safety measures to help protect our patients and colleagues from the potential risk of COVID-19. We are keeping these measures in place once legal restrictions are lifted across the UK.
To help minimise the potential risk in our hospitals and help you feel safe, our safety measures include:
Important information for visitors
When you come into a Spire hospital we want you to feel as relaxed as possible – every step of the way. To support this, we are introducing a process called ‘patient pathways’; this means you’ll be allocated a clear journey to guide you through your hospital visit based on what you’ve done ahead of the appointment, and depending on your reason to visit. We’ve developed three patient pathways – Red, Amber and Green:
The Red pathway is for patients in outpatients including imaging or Bupa health clinics, who will not need to isolate, won’t have a COVID-19 swab taken but will be asymptomatic on arrival.
The Amber pathway is for patients who are clinically vulnerable – for example those who are undergoing treatment for cancer, coming in for pre-operative assessment.
The Green pathway is for patients undergoing surgery – inpatients and day case – who have tested negative for COVID-19.
We’re confident that these pathways will help create a secure, protective environment so everyone feels more confident about coming into and working in our hospitals.
You can use our consultant search tool to find a consultant that best matches your needs.
Where possible our experts will conduct initial consultations virtually so you don’t have to attend a hospital, but when it’s absolutely necessary face to face consultations can also be made available.
All of our surgical inpatients will have a pre-op assessment to prepare you for your operation.
Prior to undergoing surgery you will undergo a COVID-19 swab test and may be instructed to self isolate from time of test. For more details on how you can best prepare for your operation please read the isolation guide
To keep everyone safe in our hospitals, all Spire staff will receive regular COVID-19 testing and wear PPE.
On arrival you’ll be met by a member of the Spire team who will give you your own mask to wear in the hospital.
You'll have easy access to handwashing and hand sanitisers throughout our hospitals and clinics.
Our hospitals have been specially adapted to ensure appropriate distancing. This includes clear signage and a one-way system throughout.
For the majority of treatments patients will have their own individual room with an en-suite bathroom.
Patients will receive post-operative care information and any consultant follow-up required – delivered either face to face or virtually.
A 24/7 helpline is available to provide post-operative advice, whenever you need it.
How is the coronavirus affecting the hospital?
I’m nervous about coming into hospital / is it safe to come into hospital?
We’re actively working with, and following guidance from all national healthcare bodies to ensure you are kept safe.
We’re asking anyone with symptoms of COVID-19 not to attend our hospitals; we’re restricting access for visitors, and patients are self screening upon arrival as we work hard to maintain everyone’s safety.
We're asking everyone who attends our site to abide by our policy on social distancing. Please ensure that you stand or sit a minimum of two metres apart.
If you have any concerns, please contact your local hospital and they’ll be happy to answer any questions you may have.
Are you testing patients for coronavirus?
Before undergoing surgery, your consultant or nurse will provide you with instructions as to which pathway you will follow and you will undergo a COVID-19 swab test.
As a patient, can I receive a COVID 19 vaccine at Spire Healthcare?
No – the COVID 19 vaccination programme is being led by the NHS. You will be contacted by your GP or local NHS hub when eligible for the vaccine.
If I have had the COVID vaccines do I still need a COVID swab before any surgery/intervention at a Spire Hospital?
You'll still need a COVID 19 swab before any surgery or some interventions at Spire Healthcare. Your consultant will discuss this with you.
If I've had the COVID 19 vaccine do I still need to wear a mask/face covering?
Yes, you will.
After having both doses of the vaccine most people will be protected against coronavirus. It takes a few weeks after getting the second dose for it to work. There is a small chance you might still get coronavirus even if you've had the vaccine.
This means it's important to:
If I've had the COVID 19 vaccine, can I go ahead with my surgery?
Yes, however, we'd advise that you wait 5-7 days after the vaccine before any surgery where possible, to allow plenty of time for any potential side effects from the vaccine to settle.
If I've had surgery how long, do I need to wait before having my COVID 19 vaccine?
Where possible, we'd suggest waiting for 5-7 days after surgery to have the vaccine. However, if this is not possible you should have the vaccine when offered it.
I am due to have surgery between the first and second COVID vaccines – will my surgery go ahead?
Yes, however we'd advise that you wait 5-7 days after the vaccine before any surgery to allow for any potential side effects.
Can I have my steroid joint injection if I have had a COVID 19 vaccine?
There is currently no guidance around steroid injection’s and COVID 19 vaccine. Interactions are unlikely, but please discuss with your consultant.
I am undergoing chemotherapy/radiotherapy treatment will I be able to have the COVID 19 vaccine?
Yes, you'll be offered the vaccine as part of the roll out. You'll be contacted by your GP or local NHS hub when eligible for the vaccine. Please discuss dates for vaccine and chemotherapy treatment with your Oncologist.
For more details on the COVID 19 vaccine please visit https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine/
The NHS COVID-19 app is available to download for free in England and Wales. It's the fastest way to see if you're at risk from coronavirus. The faster you know, the quicker you can alert and protect your loved ones and community.