Meeting the highest standards

A year of challenge but also progress

2018 has been a challenging year for our stakeholders, and we recognise that the decline in profitability is a setback for the businesses’ short-term growth ambitions. However, we have made good progress on building on the quality and service that underpins the business despite the disappointing financial outturn. We are working at pace to build the leading platform for independent healthcare in the UK, one which serves its patients’ needs and  achieves exceptional standards, and so drives growth in private self-pay and with medical insurers, as well as being a key partner for the NHS.