Information for patients

Expert care every step of the way

Keeping you safe

Patient safety is our highest priority

We have a culture of continuous learning, strong ward to board governance and rigorous oversight of quality performance at hospital and group level.

Learn more about how we keep you safe

Making a complaint

We like to know our patients are comfortable and well cared for. In many cases, the person looking after you may be able to solve a day-to-day query. The Hospital Director, Director of Clinical Services or a senior member of staff will be happy to help. If you are unhappy with our facilities or service we want to know about it as soon as possible.



How to make a complaint

How we work with consultants

Learn about how consultants provide your care at our hospitals.

Find out more

Our governance

We monitor clinical quality and safety, and report this from “Ward to Board” across every Spire hospital.

Learn more about our governance framework

Our standards

We strive to meet the highest standards of healthcare.

Read more about our clinical standards