Check suitability ‐ First ensure you've read and checked that this service meets your current needs
Making people better – Spire Mental Health
Supporting you with flexible and convenient virtual talking therapy to help you live a more rewarding and enjoyable life.
Appointments: from £75 per therapy session
Feeling overwhelmed, stressed or anxious? We can help.
Spire Mental Health brings you fast, confidential access to therapy through convenient video or telephone consultations with highly experienced and accredited mental health therapists.
Spire mental health services
At Spire Healthcare, we offer a range of mental health services to support your well-being. Our services include Cognitive Behavioural Therapy (CBT) and Counselling, each tailored to meet your unique needs.
Cognitive Behavioural Therapy (CBT)
CBT is a structured, goal-oriented therapy that focuses on identifying and changing negative thought patterns and behaviours. It is particularly effective for treating anxiety, depression, and other mental health conditions. During CBT sessions, you will work with a therapist to set specific goals and develop practical strategies to overcome your challenges.
Counselling
Counselling provides a safe and confidential space to talk about your feelings and experiences. Unlike CBT, counselling is less structured and focuses on exploring your thoughts and emotions without necessarily aiming for specific behavioural changes. It is ideal for those dealing with life changes, relationship issues, or simply needing someone to talk to.
Which therapy is right for me?
Choose counselling if:
You need a supportive environment to explore your feelings and gain insight into your experiences.
- Ideal for exploring broader challenges such as relationship issues, grief, self-esteem, or personal growth.
- Understand and process emotions, build self-awareness, and explore deeper personal or relational issues.
- Explores why you feel the way you do, often diving into past experiences and emotions.
- Can take longer but fosters deeper personal growth and healing over time.
Counselling is available at £75 per session
Whether you choose CBT or counselling, our goal is to support you on your journey to better mental health.
How therapy online works
- Book and choose your therapist online.
- Sessions will be either by video call or telephone.
- Sessions are typically 50-60 minutes. You will agree at your first session with your therapist how many sessions are likely to be required and the frequency of these appointments.
- You and your therapist will create a personalised treatment plan focused on your goals and what you wish to achieve in therapy.
The service is available to UK residents over the age of 18 and you do not need a GP referral to book.
There are various types of talking therapies available to suit your individual needs. Before registering, it’s important you check which therapy is the right option for you.
Have questions or need assistance?
We’re here to help! If you have any questions about our mental health services or need assistance, please don’t hesitate to reach out. Contact us at: spirementalhealth@spirehealthcare.com
Is online therapy as effective as face-to-face?
Research shows that online therapy can be just as effective as in-person sessions for many issues, including anxiety difficulties, depression, and stress management.
Here’s why:
- Convenience & Comfort: Being in a familiar setting helps you feel at ease and may encourage openness.
- Consistent Access: Without the need to commute, it’s easier to maintain regular appointments, fostering continuity and progress.
- Quality of Care: Online therapists are trained to adapt their methods, ensuring you receive the same high level of support.
Is this service right for me?
The treatments we provide are specifically for related mood problems such as anxiety or low mood. We are currently unable to provide a service for any of the following:
- Children or young people under the age of 18
- People who require urgent help and who don’t feel able to keep themselves safe*
- People seeking a formal diagnosis or prescribed medication**
- People who are not able to maintain sobriety during therapy***
- People seeking help for psychosis or other forms of more severe mental illness
Spire Mental Health is an inclusive service that provides support for people seeking help for common mental health problems. This includes:
- People who experience mood problems associated with addiction
- People with long term physical health conditions
- Neurodiverse people
- People with a learning disability
* If you need urgent help or feel unable to keep yourself safe, please contact one of the following:
- Request an urgent appointment with your GP
- Call 999 and ask for crisis support
- Contact the Samaritans on 116 123 or text SHOUT to 85258
Book an appointment today to see how therapy can help you
Signing up is simple ‐ First register at Spire Mental Health
Choose an appointment that suits you ‐ Once you've signed up and logged in, you can choose your therapist, check availability and book and pay for your appointment. You can choose to hold your appointment by video or phone
Complete your pre-assessment ‐ Your therapist will ask you to complete an assessment online before your first appointment
Affordable appointments ‐ Appointments are available from £75 per therapy session
Manage your bookings online ‐ Book, change and cancel your therapy appointments online
Benefits
- Fast access to treatment when you need it.
- Evidence based treatment to overcome common barriers to you meeting your full potential.
- Therapy is provided by experienced therapists who meet our high standards of accreditation and practice.
- A dedicated clinical assurance team, working to ensure the highest standards of care provided by all therapists.
Where to get mental health support if this service is not suitable for you
**If you want to get support from a psychiatrist for a psychiatric assessment or medication management. You should visit your GP or you can use one of our private GP services. If you want to get an assessment/diagnosis and specific treatment for autistic spectrum disorder (ASD) or attention deficit hyperactivity disorder (ADHD), visit the NHS website for more information.
***If you require support to manage excessive alcohol of substance use, please visit Drug addiction: getting help - NHS (www.nhs.uk)
Frequently asked questions
Our therapists and clinical governance
Who will my therapist be?
Your therapy will be provided by Vita Health Group who are part of Spire Healthcare. When you sign up for Spire Mental Health, you’ll be signing up to Vita Health privacy notice and terms and conditions. All our therapists hold a Post graduate diploma in CBT, are BABCP Accredited and have DBS checks.
What happens if I'm not happy with my chosen therapist?
We ensure that any difficulties are resolved promptly to prevent an ineffective unsatisfactory therapy experience, which includes the ability to change your therapist.
Are your therapists accredited?
In the UK, anyone can claim to be a psychotherapist or CBT therapist. To ensure your safety, we rigorously verify therapists’ qualifications, accreditations, DBS checks, and insurance. Regular audits maintain this information for every therapist we collaborate with. All our therapists hold a Post graduate diploma in CBT, are BABCP Accredited and have DBS checks.
What happens if I need extra support from other professionals
If you need additional support (eg from a GP or psychiatrist), we arrange referrals at no extra cost.
During and after appointments
What should I expect at my first appointment?
You will discuss your difficulties with a qualified therapist and together decide the best way to achieve your goals.
Are your services confidential?
Yes, all our services are confidential.
Does my medical history matter?
Your assessing therapist will be interested in similar or related problems you may have had in the past to help guide your treatment. However, the focus of the treatment will be on the here and now and what can be done to help you progress.
What if I’m already receiving treatment?
If you're already receiving treatment for your mental health, it is not usually recommended to start another course of treatment.
However, if you have concerns about this it can be discussed with your therapist at assessment.
What do the treatment sessions involve?
You will meet with your therapist for around an hour a week to discuss agreed topics in a solution-focused and practical way. You will learn techniques for improving your symptoms and changing your behaviour, and gradually learn to become your own therapist.
What if I can’t make an appointment?
Please let us know as soon as possible if you need to cancel or rearrange an appointment. If you don’t attend or cancel within 24 hours of your appointment, you may be subject to charges, and frequent cancellations will impact on your progress.
Appointment cancellation and non-attendance
Once you’ve signed up to the service, it’s important that you attend your appointments. Regular attendance will provide for better results with your treatment.
Cancellations less than 24 hours of the scheduled appointment are marked as a ‘Did Not Attend’ appointment (DNA) which is classified as an appointment that has been cancelled with less than 24 hour’s notice or where you were uncontactable for your scheduled appointment. You will not be refunded for the cost of your appointment.
Cancellations more than 24 hours of your scheduled appointment are able to be rescheduled via the portal or cancelled and you will receive a refund of your session cost.
For further information please see our Cancellation and Non-Attendance Policy.
What is CBT and its benefits
Cognitive Behavioural Therapy (CBT) is an evidence-based talking therapy used to treat various mental health conditions. It is recommended by The National Institute for Health and Care Excellence (NICE) for the treatment of anxiety and depression. https://www.nice.org.uk/guidance/conditions-and-diseases
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