Making a referral
We are dedicated to delivering excellent individual care and customer service to all our patients, from the time they first get in touch with us until after their treatment is complete.
For us, it's more than just treating patients, it's about looking after people.
Working with you
At Spire we are committed to working with, and supporting GPs and healthcare professionals.
We provide a wide range of high quality services to privately insured, self-funding and NHS patients across our network of 39 hospitals and eight clinics. Your patients are guaranteed fast access to modern, well-equipped facilities and diagnostic services in a hospital where safety is our highest priority.
How to make a referral
You can refer private patients directly to Spire Healthcare consultants for a wide range of outpatient services including physiotherapy, pathology and diagnostic imaging.
Our Primary Care Liaison teams will work closely with you and aim to make the referral process quick and simple.
There are a number of ways to refer your private patients to a Spire hospital:
- Online – via Spire Connect
- Fax
- Telephone
Online referrals
Spire Connect
Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:
- Receive email confirmations – once your referral is submitted and processed
- Access sent referral information – at any time
- Find direct up to date contact information
- Save time and paper – it’s environmentally friendly
Technical issues
If you're experiencing technical issues with Spire Connect, including trouble with logging in and registering, please contact: spireconnect@spirehealthcare.com
Contact your local Spire hospital
Please contact your local hospital's Primary Care Liaison Officer:
- If you have any questions about the progress of your referral
- Would like to discuss how we can support you with ongoing training and education
- Require general information
NHS referrals
Referrals for NHS patients can be sent through the online e-referral service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.
We no longer accept email and fax referrals for NHS patients. Referrals can only be submitted online via the NHS e-Referral service.
Please note, not all our services are available on the NHS.