Outpatient appointment bookings

General appointment bookings

• How can I book a new appointment?

  Most consultant and GP appointments can be booked online. If you need to book for physiotherapy, scans or blood tests you will need to do this with your chosen hospital.

  Self-pay

  You can book an appointment to see one of our experts by visiting our consultant search page. Alternatively, you can speak to one of our private patient advisers at your local Spire hospital.

  Find out more about self-pay options.

  Private medical insurance 

  Always contact your insurer before booking an appointment with us so they can pre-authorise your treatment. Your insurer will check that your policy covers you to see a consultant at a Spire hospital that suits you.

  If you haven't been referred to a specific consultant, your insurer will provide a choice of consultants to pick from. Contact the outpatient appointment team at your chosen Spire hospital to book an appointment. You'll need to provide your insurer details, pre-authorisation code and consultant name when you get in touch. Visit our contact us page to see the details for all our Spire hospitals.

  For information on how to book an appointment at Spire using private medical insurance, visit our PMI booking information page.

  NHS

  You need to be referred to the hospital by your GP. Only NHS patients in England and Northern Ireland are covered by the scheme. To find out more about receiving NHS treatment at a Spire hospital visit our NHS booking information page.

• How can I book my follow up appointment?

  You can book a follow up appointment at the hospital following your first visit. Alternatively, you can book your follow up appointment by contacting the outpatient appointments team at your chosen Spire hospital.

• Can I book a follow up appointment online?

  No, you can't book a follow up appointment online. You can only book your initial appointment using our online booking portal. Follow up appointments can either be booked in person at the hospital following your first appointment or by contacting the outpatient appointments team at your chosen Spire hospital.

• I want to book a physio appointment

  Self-pay

  To book a physiotherapy appointment, contact our private patient advisers at your chosen Spire hospital and they will be able to assist you further in making an appointment.

  Private medical insurance

  Always contact your insurer before booking an appointment with us so they can pre-authorise your treatment. Your insurer will check that your policy covers you to see a consultant at a Spire hospital that suits you.

  If you haven't been referred to a specific physiotherapist, your insurer will provide a choice of physiotherapists to pick from. Contact the outpatient appointment team at your chosen Spire hospital to book an appointment. You'll need to provide your insurer details, pre-authorisation code and consultant name when you get in touch. Visit our contact us page to see the details for all our Spire hospitals.

• How can I cancel or amend my appointment?

  To cancel your appointment, contact the outpatient appointments team at your chosen Spire hospital. Please note that due to GDPR regulations you are not authorised to cancel an appointment on behalf of someone else unless they have given prior consent to the hospital.

  Self pay and PMI patients can also cancel or amend an appointment via live chat Mon - Fri 9am-5pm.

• Do I need a GP referral letter or can I self-refer?

  Self-pay

  You won't always need a GP referral and it does depend on which consultant you need to see so check with your chosen hospital.

  Find out more information about self-pay and appointment booking.

  Private medical insurance

  You'll usually need to provide your insurer with a referral letter from your GP to make a claim.

  Some insurers may allow you to self-refer for certain treatments such as physiotherapy. Your insurer will tell you which conditions and treatments need a referral letter. Find out more information on private medical insurance and appointment booking.

  NHS

  If you need to have a planned surgery or diagnostic test you may be able to choose to be referred to a Spire hospital, provided that it offers the services you require and has the space available.

  You need to be referred to the hospital by your GP. Only NHS patients in England and Northern Ireland are covered by the scheme. Find out more information about NHS treatment options at a Spire. 

• Can I bring someone with me to my appointment?

  Visit your chosen Spire hospital's website to find out vising times and visitor information.

• I have a virtual consultation and cannot log in

  For help logging into your virtual consultation please visit our virtual consultation information page.

• Do I need to wear a face mask when I attend my appointment?

  It is a mandatory requirement for patients to wear a mask within our hospitals in Scotland unless medically exempt.

  For our hospitals in England and Wales:

  • Inpatients: We do not admit Covid positive patients to Spire. The only positive patients will be those confirmed during their inpatient stay. These patients will be given a mask during their stay to reduce possible transmission to others. Inpatients with any respiratory symptoms will be provided with a face mask. Patients attending cancer units are encouraged to wear a mask. All other inpatients are not required to wear a mask unless this is their personal preference
  •  Outpatients: Anyone with any respiratory symptoms must wear a face mask. Oncology/haematology patients are encouraged to wear a mask. All other outpatients are not required to wear a mask unless this is their personal preference
  •  Visitors: Visitors attending cancer units/OPS cancer review clinics are encouraged to wear a mask. Visitors attending the inpatient wards and outpatients are not required to wear a mask unless this is their personal preference

  Find out more about how we're keeping you safe.

• Where can I park?

  All of our 39 hospitals and eight clinics have free on-site parking available to patients and visitors.

• Do I need a referral for diagnostic imaging such as scans and X-rays

  A referral letter from a consultant or GP is required before booking most diagnostic investigations. Please check local protocols with your chosen Spire Hospital.

  You can search for your local hospital here

Spire GP appointment bookings

• How can I check my appointment date/time?

  Self-pay patients

  If you booked your appointment via our online booking portal and have a MySpire account, you can log into MySpire to check your appointment time and date. Alternatively, contact the outpatient appointments team at your local Spire hospital.

  Private medical insurance and NHS patients

  To check your appointment, contact the outpatient appointments team at your chosen Spire hospital.