Testimonials

“I have always received top-class care when I have attended this hospital. I have been a patient at Hartswood many times, and would not go anywhere else.”

“It doesn't feel like you're in a hospital. The welcome at reception is always very friendly and prompt. All nurses are kind, and the hospital rooms were extremely clean, private and stylish, like a hotel room. I felt looked after!”

“Fantastic staff, everything explained at each step of procedures. Overall a faultless experience.”

“You are treated as an individual. Immediately [as] you walk in apologies are made, even if you have been kept waiting only minutes. The staff on every level are kind, caring and compassionate. It is as if they treat each patient as if they were a family member.”

“Mr Ali was the best! Very patient and understanding that I was quite nervous, but explained everything very clearly so that I would know what to expect. No question was considered unnecessary and I felt very calm going in for the procedure.”

“Dr Mendis is a very down to earth gentleman, extremely approachable, makes you feel at ease and confident that you are in safe hands. He listens and explains, doesn't dismiss or assume he knows . He makes good eye contact, establishes rapport and uses humour appropriately to show a very human side of him. I liked the fact he came to reassure me before and after the procedure and explained that nothing is too much trouble.”

“I recently attended the Spire Hartswood Hospital for blepharoplasty after being recommended to see Mr Jag Chawla by my local optician. From the start I felt that I was in good hands. Mr Chawla and his team talked me through the procedure and I felt calm and relaxed due to their gentle yet highly professional approach. Speaking as an individual who is quite prone to stressing out/fainting in medical environments the op itself was fine due to the care and help of Jenny and the team. The after care has been excellent, last stitches came out today. Very pleased with the result, I look and feel less tired and world weary! Review from iWantGreatCare.org”

“My appointment visits with Mr Jag Chawla were very reassuring, every question and worry that I had were alleviated. The cataract surgery that I had was very successful with an amazing recovery time. I had multi-focal lenses inserted and can see when I wake up now for the first time in 45 years. Mr Chawla was very accommodating when I asked to bring forward the operation on my second eye. The staff at the hospital were very professional and the aftercare from Jenny was exceptional. This is simply one of the easiest recommendations that I can make to put you in the hands of Mr Chawla! Review from iWantGreatCare.org”