Making a referral guide

We are dedicated to supporting local healthcare professionals and aim to make the referral process as quick and easy as possible.

How to make a referral

At Spire Bushey we are committed to delivering excellent individual care and customer service to all of our patients, from the time they first get in touch with us until after their treatment is complete. Our dedicated and highly trained staff aim to consistently deliver excellent patient care. We work to ensure every patient is treated as if they were our own relative.

Our Hospital Relationship Manager will work closely with you, to help provide the highest level of service. Our Purpose is to make a positive difference to people’s lives through outstanding personalised care.

You can refer your private patients to Spire Bushey Hospital:

  • Online – via Spire Connect
  • Email

Online referrals

Spire Connect

Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:

  • Receive email confirmations – once your referral is submitted and processed
  • Access sent referral information – at any time
  • Find direct up to date contact information
  • Save time and paper – it’s environmentally friendly

Login/register for Spire Connect


Email referrals

You can also refer your private patients to us via encrypted email to
  1. Patient needs a referral letter from their GP. This can be done via Spire Connect or emailed to, or the patient can take it to their first appointment
  2. Patient will need to contact their medical insurance provider to check the treatment is covered and get an authorisation code
  3. Patient to contact hospital outpatient bookings team on 020 8901 5555 for an appointment
  1. Patient will receive a referral letter from their GP (if required)
  2. Patients to contact the self-pay team enquiry line on 020 8901 5505 or email for an appointment
  3. Patient takes referral letter with them to their appointment
  4. We provide a fixed price quote for treatment to the patient and they come in to hospital for their treatment. Please note if further diagnostic investigations or tests are required the patient may incur additional costs
  5. We will keep you informed of your patient’s progress

To refer a patient to our imaging services, download the below form and send it to us via encrypted email at

Download imaging referral form.

NHS referrals

Referrals for NHS patients can be sent through the online e-referral service (formerly choose and book) by visiting This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.

We no longer accept referrals for NHS patients by any other means (eg fax or email). Referrals can only be submitted online via the NHS e-Referral service.