Testimonials

“I cannot thank Mr Chawla, Jenny and his team enough. He has changed my life after suffering bad eyes all my life. The most professional and caring consultant you could wish for, from my first appointment to the last.”

“I had researched Mr Ahmad Ali and knew I was in the hands of a capable surgeon, so that side of things I knew would be fine. My actual stay in hospital was something I didn't give much thought to, I just saw it as part of the procedure. What I could never have been prepared for was just what a difference this side of things would make. The nursing and catering staff, must be acknowledged by me as they were simply incredible. They were beyond attentive but not in an overbearing way. I'm a chatty person and preferred to leave my door open and call out “good morning” or “afternoon” to anyone that walked past. They picked up on this and would stop for a quick chat, always checking if I wanted anything and how my pain level was. This was both during the day and night, as I was often awake through the night and staff made a point of looking in on me. I had no idea this level of polite, courteous healthcare existed. These staff are a true credit to your organisation.”

“My daughter has seen Mr Vemulapalli recently at the Spire Hartswood Hospital in Brentwood. He was so patient with my daughter, who was clearly nervous, and took his time to speak to her and make her laugh. Couldn't recommend him enough with little ones. Review taken from iWantGreatCare”

“I am so delighted with the result of my cataract operation with multifocal lenses. After 79 years of wearing glasses I do not need them. I can even read without glasses and the whole world has changed to brighter colours. Mr Chawla, his anaesthetist and his wonderful nurse, Jenny Jones made me feel quite relaxed and happy about the whole procedure. His secretary, Pip Chambers is a very helpful and friendly member of his team, and all the staff at Spire Hartswood were pleasant and cheerful. Review taken from iWantGreatCare.org”

“I recently had a full knee replacement at Spire Hartswood Hospital with the procedure being carried out by Mr Ahmad Ali. I'd done my research and knew I was in good hands. Mr Ali explained everything to me; what would be done, what I could expect after the op etc. The day of the operation arrived and I checked in. I say checked in because my room was lovely and clean and well fitted out like a decent hotel room! The operation apparently went well and I was visited that evening by both the anaesthetist and Mr Ali to check on me. For the next two days I was looked after by the ward staff who were beyond attentive whilst remaining jovial and nothing was too much trouble and the pain management superb. The aftercare was so good I joked with them that I wouldn't go home! A further mention must be made for the catering. The food was superb and delivered by friendly staff. I now attend weekly physio classes with Dave or Jo and once again this has been an upbeat affair and all my questions answered and exercises explained. For me the whole experience has been a very positive and professional one and I have no hesitation in recommending Spire Hartswood to anyone. Thank you to all the team.”

“I am a nervous patient and luckily have not had much experience of hospitals. Mr Chawla immediately put me at ease by explaining in detail what would be involved and that I would be sedated and nothing would be painful. I found that Mr Chawla and his nurse had a good sense of humour. I was soon put at ease and I found I could ask questions without feeling I was being silly. Before the operations on each eye I was fully informed by all involved what would be happening so I was quite relaxed, and I found everything went smoothly. The end result was excellent, much beyond my expectations due to my age (85). I can now see the smallest print and I have no need for spectacles, a most pleasing and successful outcome. My thanks to all the staff at the hospital who were all very helpful. Taken from iWantGreatCare.org”