Making a referral guide

We are committed to supporting healthcare professionals and aim to make the referral process quick and simple.

How to make a referral

Our Primary Care Executive will work closely with you, to help provide the highest level of service – Making a positive difference to our patients’ lives through outstanding personalised care is at the heart of everything we do.

There are a number of ways to refer your private patients to Spire Cheshire Hospital:

  • Online – via Spire Connect
  • Email
  • Telephone 

Online referrals

Spire Connect

Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:

  • Receive email confirmations – once your referral is submitted and processed
  • Access sent referral information – at any time
  • Find direct up to date contact information
  • Save time and paper – it’s environmentally friendly

Login/register for Spire Connect

Email and telephone referrals

Email

You can also refer your private patients to us by emailing your referrals to cheshireoutpatients@spirehealthcare.com.

Telephone

Alternatively, you can refer your private patients to us via telephone, by calling us on 01925 215 087.

  1. Use Spire Connect to refer your patient. Patients using private insurance will usually need a referral letter
  2. Patient will need to contact their medical insurance provider to check the treatment is covered and get an authorisation code
  3. Out team will contact your patient to discuss consultants, times and dates or alternatively patients can call our appointments team on 01925 215 087

For any diagnostic imaging referrals please make an online referral via Spire Connect.

  1. Self-funding patients can often see a consultant without a GP referral, although a letter can be useful. You can use Spire Connect to upload the referral letter
  2. Our team will contact your patient to discuss consultants, times and dates or alternatively patients can contact the Private Treatment Advisers on 01925 215 029 or email info@spirecheshire.com for an appointment
  3. We provide a fixed price quote for treatment to the patient and they come in to hospital for their treatment. Please note if further diagnostic investigations or tests are required the patient may incur additional costs
  4. We will keep you informed of your patient’s progress

For any diagnostic imaging referrals please make an online referral via Spire Connect.

NHS referrals

Referrals for NHS patients can be sent through the online e-referral service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.

We no longer accept email referrals for NHS patients. Referrals can only be submitted online via the NHS e-Referral service.

Please note, not all our services are available on the NHS. For more information contact our NHS team on 01925 215 085.