Information for patients of Mr Ian Paterson

Helpline

Spire Healthcare remains very sorry for the significant distress and harm suffered by patients who were treated by Ian Paterson in our hospitals. Although we cannot put right the wrongs of the past, we are determined to do everything we can to support his victims.

This includes a commitment to compensating Ian Paterson’s patients as fairly and as quickly as possible. This commitment continues to this day.

If you were a patient of Ian Paterson and have a query or concern about the care you received, you can call our dedicated patient freephone helpline on 0800 085 8130, and speak to a member of our specialist team. We're able to offer support ranging from an appointment with an expert consultant, through to counselling and follow up treatment, where clinically appropriate, tailored to your needs. You will not be charged for this support or asked for payment details when you visit one of our hospitals.

Our helpline is in operation between 8.30am to 7pm Monday to Thursday, 8.30am to 6pm on Friday and 9am to 3pm on Saturday. You can also email us at spirehealthcarehelplineianpaterson@spirehealthcare.com.

If you would like confidential support and advice from an independent organisation, you can also speak to The Patients Association on 0800 345 7115 between 9.30am and 5pm Monday to Friday.

Compensation fund

In July 2021, Spire Healthcare set up a new compensation scheme for those patients of Ian Paterson whose treatment has been recently reviewed.

If you were a patient of Ian Paterson and would like to apply for compensation, you can make an application to the fund by contacting either of the two legal firms who are administering the fund:

  • Slater and Gordon: you can ring 0330 107 6472 or contact them through their website www.slatergordon.co.uk
  • Thompsons: you can ring 0800 0 224 224 or contact them through their website www.thompsons.law

You can also use another solicitor, if you prefer, and they can make the application to the fund by contacting the above legal firms on your behalf.

Read more about the fund

Contact with patients

In early 2023, Spire Healthcare contacted a further group of patients, who were seen by Ian Paterson between 1993 and 2001, to check that their care had been reviewed.

Read Spire Healthcare’s statement for more information

Spire’s response to the findings of the Paterson Independent Inquiry

The Paterson Independent Inquiry published its final report on 4 February 2020.

Read Spire Healthcare’s statement in response to the report

Frequently asked questions

The Paterson Independent Inquiry

The Independent Inquiry into the issues raised by Paterson was chaired by the former Bishop of Norwich, Rt Rev Graham James. For information on the Inquiry and the final report, please visit www.gov.uk/government/publications/paterson-inquiry-report

Changes made by Spire Healthcare

Spire Healthcare has made a wide range of changes since Paterson’s time, aimed at putting patient safety at the heart of everything we do.

Read more about the changes

National Patient Recall Framework

Using our own experiences of carrying out reviews of patient care, we jointly led a project involving regulators, the NHS and government as part of the response to the Independent Inquiry to develop a national toolkit for patient reviews and recalls. This toolkit has been adopted and published by the National Quality Board.