Patient notifications
Our ambition is always to offer excellent standards of customer service, patient safety and clinical accountability, but we are not complacent and continuously seek improvement.
We monitor clinical quality and safety, and report this from “Ward to Board” across every Spire hospital and the Group. We maintain transparency by openly sharing information both within and between our hospitals, the NHS and our Regulators.
Strong governance means at times patients may need to be notified as part of an on-going investigation. This enables us to respond to incidents quickly and effectively, to learn from and avoid repeating mistakes, and apologise if things go wrong.
The table below sets out Spire’s current on-going patient notifications of scale where we have identified concerns about a consultant's practise or other matter.
Paterson Independent Inquiry
Information correct as of 22 February 2022
| Consultant name | Spire hospital | Status of consultant | Procedure description | Notification status | Date patient notification commenced | Contact details for patients |
| Ian Paterson | Spire Parkway Hospital | Practising privileges revoked | Breast and general surgery | Post public inquiry review underway | March 2020 | Call 0800 085 8130 between 8.30am to 7pm Monday to Thursday, 8.30am to 6pm on Friday and 9am to 3pm on Saturday or email spirehealthcarehelplineianpaterson@spirehealthcare.com |
If you require support through the process, The Patients Association can provide support and guidance. You can contact them on 0800 345 7115 between 9.30am and 5pm Monday to Friday.