26 April 2021
Mr Patrick Lusty, Consultant Orthopaedic Surgeon at Spire Wellesley Hospital in Southend, has been awarded a national certificate of excellence for the second time. The award by iWantGreatCare, which is the leading provider of healthcare reviews, recognised the surgeon as one of the UK's best doctors and nurses.
While some people review their hotels and holidays on TripAdvisor, millions of patients choose to review their healthcare. iWantGreatCare now features 6 million reviews, making it the largest independent source of patient feedback in the UK. Today, iWantGreatCare is awarding the Certificate of Excellence 2021 to those clinicians and practices who are most highly and consistently recommended by their patients.
This award is presented to leading clinicians, clinics and surgeries across the UK in recognition of the great care they deliver to their patients. Mr Lusty, was first awarded the Certificate of Excellence in 2019.
Mr Lusty said: "I am delighted that my team has been awarded a certificate of clinical excellence again. iWantGreatCare is a unique way of understanding what patients really think about the treatment and care they receive. Positive feedback encourages everyone involved in delivering patient care and helps guide patients with their choice of surgeon." He continued: "Feedback also gives all clinicians and healthcare providers the chance to listen to what patients are telling them and help them continuously improve. I love getting feedback from patients and really appreciate the fact that iWantGreatCare gives all my patients the opportunity to provide feedback in a trusted and transparent way.”
Jon Twinn, Managing Director of iWantGreatCare, commented: "It feels like the Certificates of Excellence are needed by the profession more this year than ever before. Despite the challenges of 2020, which affected patients and caregivers alike, thousands of patients across the UK continued to leave reviews every month – for doctors, nurses, GP Practices, hospitals, physios and many others.
“It is truly inspirational to read the reviews of this year’s winners. When patients see an iWantGreatCare Certificate of Excellence, they know they will be receiving truly great care from one of the UK’s very best clinicians.”
To read or leave a review any UK clinician, GP practice or hospital, visit iWantGreatCare.org.