Feedback, complaints and raising concerns

If you have a complaint or comments about the care you received at Spire Edinburgh Hospitals Murrayfield and Shawfair Park, please complete our complaints form.

Please include these details to help us deal with your complaint:

• The hospital and department/area where you were treated
• The date on which you had reason to complain
• Names of the consultant(s), nurses or other staff who were caring for you, if known
• The type of treatment you received
• Details of your complaint
• Any further comments that you want to bring to our attention

Read full details of how we deal with complaints

Whether you're an employee, a consultant working in a Spire Healthcare facility, or a member of the public, we want to know as soon as possible about any concerns you have about our facilities or anyone working in them.

Find out how to raise a concern.