Spire Edinburgh Hospitals are pleased to advise that we are now accepting GP and medical referrals only for outpatient appointments. Unfortunately, at this time, we are unable to accommodate those wishing to self-refer.
When you come in for your outpatient appointment, please do not arrive more than five minutes before your appointment time. This is to minimise the number of people in our waiting areas.
On arrival, before entering either of our hospitals, you will be asked a few quick questions, have your temperature check and given a mask which must be worn at all times while inside the hospital. Please be advised that we ask that only you attend the outpatient appointment.
Follow-up appointments, where possible, will be conducted via telephone.
Spire Edinburgh Hospitals currently has a no visitor policy.
If you feel your hospital visit was a positive experience, we'd love to hear from you. If you weren't happy with any aspect of your treatment or care, let us know about it as soon as possible. We'll investigate so that we can explain, apologise and take action where necessary.
There are several ways you can give us feedback:
If you have a complaint or comments about the care you received at Spire Edinburgh Hospitals Murrayfield and Shawfair Park, you can email us at email@example.com
Please include these details to help us deal with your complaint:
Whether you're an employee, a Consultant working in a Spire facility, or simply a member of the public, we want to know as soon as possible about any concerns to do with our facilities or anyone working in them, so please let us know about it as soon as possible.
Find out how to raise a concern.