Breast care service rated excellent by our patients

07 March 2019

With 20 out of 22 patients scoring their overall support from the breast care nurses since diagnosis at a 10 out of 10 (and the remaining 2 patients scoring it at 9 out of 10), we are proud to share some of the feedback below.

“Everyone at the Spire treated me and my partner with dignity and care. You were never rushed and all questions and fears answered. I would thoroughly recommend The Spire, especially Jackie Skinner and Mr Rayter.”

“Jackie gave me her mobile number and was always available. I felt she was always concerned and listened to me. I cannot fault the treatment and care that I have received from everyone at Spire. They made such an awful time more bearable."

“Everything at the Spire was excellent, treatment and follow up appointments. The only stressful part was having to go to Southmead for the wire and dye, and then back to the Spire for operation. I could not have had better care after I was admitted to the Spire. Thank you.”

“Jackie was amazing throughout; she exceeded my expectations throughout the whole process."

“Jackie was amazing and very supportive. I have received exceptional care at the Spire. All of the breast care team have been amazing, especially Jackie. She has been so supportive and caring during this difficult time.”

“The care and attention was terrific, and I am very grateful for the personalised care I received.”

“My whole experience from the start has been so much better than my first one, which for me with another diagnosis has been so thankful. It is my first time with chemotherapy and radiotherapy. I have only had one lot of chemo so far, but I haven’t found it too daunting or scary.”

“The care and assistance I have received has been of a high standard. When I have had queries they have been answered fully. When messages have been left they have always called back and assistance provided. Many thanks for helping me through a difficult time."

“The breast care nurse role is vital and so important for all women. Jackie is doing an amazing job, and I felt I could ask her anything. She always smiled too!”

“Jackie Skinner was fantastic. She gave me so much support. She really is an excellent nurse.”

“Jackie is wonderful nurse, caring, positive, happy and helpful. A brilliant hospital in every way.”

“For what was a defining point in my life, the whole experience received at the Spire made the journey so much easier. They managed my every mood and am eternally grateful for their support and care.”

“My treatment at Aztec West was exceptional. The staff there made a frightening experience easy.”

“I received nothing short of very good care.”

“Jackie was amazing and very supportive.”


With breast cancer being one of the major causes of early death for women, we have the facilities and expertise to offer lump investigation and breast risk health assessment, removing the worry and uncertainty of waiting. For more information, please call our team on 0117 980 4080.

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