15 February 2022
Hospital Director Jonathan Head shares his views on the increase in NHS waiting times and the dedicated role Spire Healt…
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Prompt, high-quality treatment is important to every patient. So if you’re an NHS patient, you can choose to receive your medical treatment in our modern, well-equipped and immaculate hospital.
Spire is one the UK’s leading private hospital groups. Everything we do is focused on providing the care and treatment you need. For us, it is far more than simply treating patients - it is about looking after people.
All of our consultants are specialists in their field and meet strict criteria to practice with us. Many also have close working relationships with local NHS Trusts and work closely with our nursing staff to provide personalised care of the highest quality.
We take pride in the cleanliness of our hospitals and centres. Our desire to allow our patients and GPs to make informed choices meant that we became one of the first private hospitals to publish clinical performance and patient-reported outcomes on our website; including information on our rates of MRSA blood infection and clostridium difficile infection. This is just one example of our programme to improve our already high standards of clinical quality and safety.
For more information, visit our clinical standards page.
In 2007, Spire hospitals in England became part of 'NHS Choices'. If you need to have surgery, tests or imaging, you could be treated at one of our Spire hospitals in England through the NHS e-Referral System. Ask your GP for further information.
The NHS e-Referral System replaced 'Choose and Book' in June 2015.
It is an NHS scheme that allows patients in England to choose the hospital they wish to attend for their treatment and book an appointment on a date and time that is convenient for them. For each hospital, a specific list of treatments is covered by the scheme.
Should your GP decide that you need to see a specialist or have a procedure, they will tell you if this is covered by the scheme.
If it is, you will be able to choose where you are treated from a list of hospitals or clinics in your area, including independent hospitals. At this stage you may choose to be treated at one of our hospitals, provided that it offers the services you require and has the space available.
To find out if you can have treatment at a Spire hospital, simply ask your GP. Or for further information contact one of our hospitals directly or complete our online enquiry form.
Unfortunately, at the moment the NHS e-Referral System does not cover NHS patients in Scotland or Wales.
For more information on the NHS e-Referral System, visit the NHS Choices website.
Spire Alexandra Hospital
Spire Bristol Hospital
Spire Bushey Hospital
Spire Cambridge Lea Hospital
Spire Cheshire Hospital
Spire Clare Park Hospital
Spire Claremont Hospital
Spire Dunedin Hospital, Reading
Spire Elland Hospital, Halifax
Spire Fylde Coast Hospital, Blackpool
Spire Gatwick Park Hospital
Spire Harpenden Hospital
Spire Hartswood Hospital
Spire Hull and East Riding Hospital
Spire Leeds Hospital
Spire Leicester Hospital
Spire Little Aston Hospital, Birmingham
Spire Liverpool Hospital
Spire London East Hospital
Spire Manchester Hospital
Spire Methley Park Hospital, Leeds
Spire Norwich Hospital
Spire Nottingham Hospital
Spire Parkway Hospital, Solihull
Spire Portsmouth Hospital
Spire Regency Hospital, Macclesfield
Spire South Bank Hospital, Worcester
Spire Southampton Hospital
Spire Thames Valley Hospital
Spire Tunbridge Wells Hospital
Spire Washington Hospital, near Newcastle
Spire Wellesley Hospital, Southend
Spire Wirral Hospital, Murrayfield
Spire Yale Hospital, Wrexham
The Montefiore Hospital, Brighton
If you are coming in for treatment with us as an NHS patient, we want to make your time in one of our hospitals as comfortable and efficient as possible.
In order to make sure you feel prepared and in control, every stage of your treatment and expected recovery will be explained to you in full.
Once your GP has referred you to us, you will normally have a brief initial appointment where you will discuss your condition with one of our specialists. They will then arrange any investigative tests that may be necessary, such as blood tests or X-rays.
Once a diagnosis has been made, you will talk about your treatment plan with your consultant.
You may need further consultations or to be referred back to your GP for on-going care and management of your condition.
If you need to come into hospital for surgery, we will make all of the arrangements for you.
When you come into hospital, a receptionist will welcome you and arrange for you to be shown to your room or day-care suite. If appropriate, you will then meet with your specialist and anaesthetist, who will be more than happy to answer any questions you may have.
Each stage of your treatment and expected recovery will be fully explained to you. Should you feel worried or anxious about anything at all, your nurse will be on-hand to offer you the advice and support you require along the way.
Once you've had your surgery, you’ll be moved into a recovery area or room complete with ensuite facilities, TV and wifi where you can recover in comfort until your consultant feels you're ready to go home. Your friends and family will be able to visit anytime you want – we don’t have fixed visiting hours.
When you're ready to leave hospital you will receive a copy of your treatment and recovery plan with full details of any follow-up care and medication you may need, plus a contact number if you have any concerns once you are home. It's a good idea to take your copy with you if you need to see your GP soon after your procedure.
We will also keep your GP informed about your treatment and recovery plan and progress. Our report will be added to your medical records and kept by your GP.
The NHS covers all the costs of your treatment with us. You only pay for extra personal items, such as phone calls, just as you would in an NHS hospital.
Below are some frequently asked questions and answers about having treatment with us as an NHS patients.
If you need to have a planned surgery or diagnostic test you may be able to choose to be referred to a Spire hospital, provided that it offers the services you require and has the space available.
You need to be referred to the hospital by your GP. Only NHS patients in England and Northern Ireland are covered by the scheme.
The NHS will cover every aspect of your treatment.
You’ll only need to pay for personal items such as newspapers, meals for your visitors, or telephone calls, just like you would in an NHS hospital.
You may have to share a bedroom with another patient, like you would in the NHS, but all our patients receive the exact same standards of care and treatment from our highly skilled staff. Patients will be in single-sex accommodation unless they request otherwise or it is not in their best interests clinically.
Every Spire hospital complies with NHS regulations regarding the elimination of mixed sex accommodation for patients.
The NHS gives you and your patients the opportunity to consider certain treatments at Spire hospitals, delivered on behalf of the NHS. We have established a range of NHS elective care services to treat your patients, and we work closely with local health organisations to cut waiting times and increase the healthcare choices available.
Our aim is to make the referral process as easy and as quick as possible.
You may also make referrals to Spire hospitals by letter, fax or email if you prefer. A PDF version of our referral form may be downloaded here.
Please ensure you include the patient’s NHS number on the referral form.
We offer various specialties and clinics to NHS patients. To find out details of which clinics are available and at which Spire hospitals, please go to the directory of services on your NHS e-Referral System. Or contact the relevant Spire hospitals for more information.
We're dedicated to seeing and treating your patients as quickly as possible, from the moment they are referred to the conclusion of any post-operative care. We aim to treat all patients within the 18-week referral to treatment target as set by the Department of Health.
Managing your patients' expectations
A clinical member of staff will be on hand at all times to answer any questions your patients may have and they will be taken through their treatment process in detail, with full information about expected outcomes, follow-up and aftercare.
NHS patients will be treated by one of a panel of consultants working at Spire.
All consultants working at our hospitals are highly experienced, are on the specialist register of the General Medical Council and comply with our exacting 'practising privileges' criteria. The majority also work at a local NHS Trust and are based locally to the hospital.
We are committed to helping GPs and their patients make informed healthcare choices by demonstrating the quality of care each hospital provides.
We publish performance information for each hospital as part of our programme to improve our already high standards of clinical quality and safety. For more information on our individual hospital performance please visit our clinical standards page.
We understand that it is vital to keep you informed of your patients' progress - including post-operative management. We will send you a detailed discharge letter on the day of discharge, a copy of which is given to the patient to present if attending your practice immediately after discharge. They will also have a comprehensive plan for their recovery, follow-up and aftercare.
Your patients are welcome to phone the hospital at any time if they have concerns after they have returned home.
In the unlikely event a patient experiences complications after their operation, you can refer back to the consultant at the hospital for review and further management if required.
Spire has extensive experience of NHS patient assessment for elective surgery and all patients will have an individual risk assessment, taking into account clinical and social factors, such as support at home, to determine their suitability for treatment at one of our facilities.
Patients will only be excluded if the procedure required is outside the scope of the facility or if the patient's condition or co-morbidities are considered to pose too high a risk. The full list of exclusions is reflected under the directory of services in the Referral system.