Making a referral guide

We are committed to supporting healthcare professionals and aim to make the referral process as quick and easy as possible.

How to make a referral

Our Primary Care Liaison team will work closely with you, to help provide the highest level of service. Our Purpose is to make a positive difference to people’s lives through outstanding personalised care.

There are a number of ways to refer your private patients to The Montefiore Hospital:

  • Online – via Spire Connect
  • Email
  • Telephone
  • Online - via eRS (NHS only)

Online referrals

Spire Connect

Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:

  • Receive email confirmations – once your referral is submitted and processed
  • Access sent referral information – at any time
  • Find direct up to date contact information
  • Save time and paper – it’s environmentally friendly

Login/register for Spire Connect

Email and telephone referrals


You can send your referrals (or a completed referral form below) for private patients to The Montefiore Hospital by emailing it to:


Alternatively, you can refer your private patients to us via telephone, by calling us on 01273 828 030.

A referral letter is always required before a patient with private medical insurance can be seen by a consultant. If a patient is self-funding, they may not always require a referral. Both open referrals and specific consultant requests are accepted. If required, a referral form can be downloaded in the links above.

For secure and instant referrals please send your referral letters to:


  • Call outpatient bookings: 01273 828 030
  • Call diagnostic imaging: 01273 828 088

NHS referrals

Referrals for NHS patients must be sent through the online e-referral service (formerly choose and book) by visiting This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner.

We no longer accept fax referrals for NHS patients.

For more information or for assistance, contact our NHS team on 01273 828 030.