Making a referral guide
We are dedicated to delivering excellent individual care and customer service to all our patients.
Spire Wellesley Hospital provides a wide range of services to private medically insured, self-funding and NHS patients across a variety of specialties. Your patients are guaranteed fast access to modern, well-equipped facilities and diagnostic services.
Our Hospital has built a reputation for providing the services needed to support the local community. We are committed to delivering the highest quality patient care in a safe, modern clinical environment. Our consultant colleagues are experts in their field, ensuring your patients have rapid access to the diagnosis and treatments they need in an environment where the patient comes first. Our Purpose is to make a positive difference to people’s lives through outstanding personalised care.
How to make a referral
Our Primary Care Relationship team will work closely with you and aim to make the referral process quick and simple.
There are a number of ways to refer your private patients to Spire Wellesley Hospital:
- Online – via Spire Connect
- Telephone
Online referrals
Spire Connect
Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:
- Receive email confirmations – once your referral is submitted and processed
- Access sent referral information – at any time
- Find direct up to date contact information
- Save time and paper – it’s environmentally friendly
Email and telephone referrals
You can also refer your private patients to us by emailing your referrals to Wellesley.appointments@spirehealthcare.com.
Referral forms
- Download our imagining referral form
- Download our physiotherapy referral form
- Download our gastroscopy/colonoscopy referral form
Telephone
Alternatively, you can refer your private patients to us via telephone, by calling us on 01702 447 921.
Private insured patients
- Patients may need a referral letter from their GP. This can be done via Spire Connect or the patient can take it to their first appointment
- Patient will need to contact their medical insurance provider to check the treatment is covered and get an authorisation code
- Patient to contact hospital outpatient bookings team on 01702 462 921 for an appointment
Self-funding patients
- Patient will receive a referral letter from their GP (if required by consultant)
- Patients to contact the self-pay advisers enquiry line on 01702 462 944 or complete an online enquiry form for an appointment
- Patient takes referral letter with them to their appointment (if required by consultant)
- We provide a fixed price quote for treatment to the patient and they come in to hospital for their treatment. Please note if further diagnostic investigations or tests are required the patient may incur additional costs
- We will keep you informed of your patient’s progress
NHS referrals
Referrals for NHS patients must be sent through the online e-referral service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.
We no longer accept email and fax referrals for NHS patients. Referrals can only be submitted online via the NHS e-Referral service.
Please note, not all of our services are available on the NHS. For more information contact our NHS team on 01702 445 933.