Making a referral guide

We are committed to supporting healthcare professionals and aim to make the referral process quick and easy.

Every consultant who works at Spire St Anthony’s Hospital is on the specialist register of the General Medical Council and has met our robust practising privileges criteria. We know that continuity of care is important. Once a patient has chosen their consultant, we will make sure that they are looked after by the same consultant, from the first appointment and throughout all treatment and follow-up care. 

All of our nurses are highly qualified and dedicated to caring for patients in a professional manner. For ultimate reassurance, we have a fully trained clinical team equipped to deal with any medical emergencies 24 hours a day.

How to make a referral (private patients)

Our Primary Care Liaison team will work closely with you, to help provide the highest level of service – Making a positive difference to our patients’ lives through outstanding personalised care is at the heart of everything we do.

There are a number of ways to refer your private patients to Spire St Anthony’s Hospital:

  • Online – via Spire Connect
  • Email
  • Telephone 

Online referrals

Spire Connect

Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:

  • Receive email confirmations – once your referral is submitted and processed
  • Access sent referral information – at any time
  • Find direct up to date contact information
  • Save time and paper – it’s environmentally friendly

Login/register for Spire Connect

Email and telephone referrals

Email

You can also refer your private patients to us by downloading the below referral form(s) and emailing it to:

Referral forms:

Telephone

Alternatively, you can refer your private patients to us via telephone, by callings us on:

  • Insured patients: 020 8335 4678
  • Self-pay patients: 020 8335 4646

Private insured and self-funding patient information

You can use Spire Connect to refer your patient and our dedicated team will contact your patient to discuss consultants, times and dates.

Patients with private medical insurance

A referral letter is generally required from you before any insured patient can be seen by a consultant. Patients can call our bookings team on 020 8335 4678 to arrange a convenient appointment. You need to advise your patient that they will need to contact their insurer to make sure they are covered for their appointment to see their chosen consultant.

The bookings team will update you on your patient’s progress.

Self-funding patients

Self-funding patients are able to be seen by a consultant without a GP referral, although a letter is preferred. We can provide a tailored fixed price inclusive care package with no hidden extras on a range of diagnostic tests, treatments and surgical procedures. For more information please call our self-pay team on 020 8335 4646. We accept both open referrals and referrals for specific consultants.

NHS referrals

Referrals for NHS patients can be sent through the online e-referral service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.

Referrals can be emailed to SPIRE.STANHS@nhs.net or submitted online via the NHS e-Referral service. When sending an email, please make sure to state that the referral is NHS and provide a recent relevant medical history.

Please note, not all our services are available on the NHS, for more information contact our NHS team on 020 8335 4542.

Download our NHS Directory of Services.