Patient Satisfaction Survey Results 2013

18 December 2013

What our patients told us during our recent survey:

  • 100% said the cleanliness of the hospital was ‘excellent’, ‘very good’ or ‘quite good’
  • 100% said the care and attention they received from the consultant and nurses was ‘excellent’, ‘very good’ or ‘quite good’
  • 99% of patients rate our overall quality of service as ‘excellent’, ‘very good’ or ‘good’
  • 99% agreed that they had confidence and trust in the nurses and consultants looking after them
  • 99% said the quality of care from outpatient nursing staff was ‘excellent’, ‘very good’ or ‘quite good’
  • 99% said that the hospital did everything they could to help control their pain
  • 98% agree that staff went out of their way to make a difference to their stay
  • 97% agree they felt reassured and safe throughout their experience 
  • 97% of the people who were treated here would definitely or were likely to recommend us in the future

Event Booking Form


Marketing Information

Spire would like to provide you with marketing information about products and services offered by Spire and by selected third-party partners. If you do not consent for us to process your personal data for marketing activities, we will still be able to contact you about your enquiry.

We may contact you by email, SMS or phone about your enquiry. If we try to contact you by phone (mobile and/or landline) and you are not available, we may leave you a voicemail message. We may also use your details to contact you about patient surveys we use for improving our service or monitoring outcomes, which are not a form of marketing.