Making a referral guide
We are committed to supporting healthcare professionals and aim to make the referral process quick and simple.
How to make a referral
Our Primary Care Liaison team will work closely with you, to help provide the highest level of service. Our Purpose is to make a positive difference to people’s lives through outstanding personalised care.
You can refer your private patients to Spire Cambridge Lea Hospital:
- Online – via Spire Connect
- Telephone
Online referrals
Spire Connect
Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:
- Receive email confirmations – once your referral is submitted and processed
- Access sent referral information – at any time
- Find direct up to date contact information
- Save time and paper – it’s environmentally friendly
Telephone referrals
You can also refer your private patients to us via telephone, by calling us on:
- 01223 266 990
Private patients
Insured patients
A referral letter is generally required from you before any insured patient can be seen by a consultant. Patients can call our bookings team on 01223 266 900 to arrange a convenient appointment.
Please advise your patient to contact their insurer to make sure they are covered for their appointment to see their chosen consultant.
Self-funding patients
We can provide pricing information and details of consultant specialists for your patient together with appointment availability. For more information or for a guide price please call our customer service advisors on 01223 266 929 or contact us by email info@spirecambridge.com.
NHS referrals
Referrals for NHS patients must be sent through the online e-referral service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.
We no longer accept fax referrals for NHS patients.
For details on which services are available to NHS patients please contact our NHS Coordinator on 01233 266 973.