Making a referral guide
We are committed to supporting healthcare professionals and aim to make the referral process quick and simple.
How to make a referral
At Spire Gatwick Park Hospital we are dedicated to delivering excellent individual care and customer service to all our patients, from the time they first get in touch with us until after their treatment is complete. Our highly trained staff aim to consistently achieve excellent results. For us it’s more than just treating patients, it’s about looking after people.
Our Primary Care Liaison team will work closely with you, to help provide the highest level of service. Our Purpose is to make a positive difference to people’s lives through outstanding personalised care.
There are a number of ways to refer your private patients to Spire Gatwick Park Hospital:
- Online – via Spire Connect
- Fax
- Telephone
Online referrals
Spire Connect
Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:
- Receive email confirmations – once your referral is submitted and processed
- Access sent referral information – at any time
- Find direct up to date contact information
- Save time and paper – it’s environmentally friendly
Email, fax and telephone referrals
You can refer your private patients to us via email. For secure and instant referrals please send your referral letters to spire.gatwickpark@nhs.net using your NHS email account.
Fax
You can also refer your private patients to us via fax, by:
- Downloading the outpatient referral form and faxing it to 01293 823 944
- Downloading the imagining referral form and faxing it to 01293 822 837
Telephone
Alternatively, you can refer your private patients to us via telephone, by calling us on:
- Insured patients: 01293 778 919
- Self-funding patients: 01293 778 906
Self-funding and private insured patient information
A referral letter is always required before a patient with private medical insurance can be seen by a consultant. If a patient is self-funding, they may not always require a referral. Both open referrals and specific consultant requests are accepted.
For secure and instant referrals please send your referral letters to spire.gatwickpark@nhs.net using your NHS email account (including private patients).
Alternatively:
Call: 01293 778 919 (for insured patients) or 01293 778 906 (for self-pay patients).
For diagnostic imaging referrals:
Call: 01293 778 953
Fax: 01293 822 837
Or contact the bookings team to request Free Post envelopes for your practice.
NHS referrals
Referrals for NHS patients can be sent through the online e-referral service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.
Referrals can also be sent by emailing spire.nhsteamgpk@nhs.net. When sending an email, please make sure to state that the referral is NHS and provide a recent relevant medical history.
Please note, not all our services are available on the NHS. For more information contact our NHS team on 01293 778 917.