Making a referral guide
We are dedicated to delivering excellent individual care and customer service to all our patients.
Referring patients to Spire Washington Hospital is quick and easy. Patients can be referred for a wide range of tests, procedures and treatments from a variety of specialties.
Appointments can be scheduled either face to face (if clinically appropriate) or virtually, allowing easier access for your patients.
How to make a referral
Our Primary Care Liaison team will work closely with you, to help provide the highest level of service. Our Purpose is to make a positive difference to people’s lives through outstanding personalised care.
There are a number of ways to refer your private patients to Spire Washington Hospital:
- Online – via Spire Connect
- Telephone
Online referrals
Spire Connect
Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:
- Receive email confirmations – once your referral is submitted and processed
- Access sent referral information – at any time
- Find direct up to date contact information
- Save time and paper – it’s environmentally friendly
Email and telephone referrals
You can also refer your private patients to us by emailing your referrals to:
Customer-service-washington@spirehealthcare.com.
Telephone
Alternatively, you can refer your private patients to us via telephone, by calling us on: 0191 418 8687.
Refer to imaging
Our imaging department includes state of the art MRI, CT, X-ray and ultrasound:
To refer your private patients for imaging services please download the above referral form(s) and send it to: Washington.Radiology@spirehealthcare.com.
Private insured patients
Where possible refer all insured patients through Spire Connect. Most, if not all, insurance providers require their members to have a GP referral letter sent to us prior to the appointment taking place. Please contact a member of the insured team to double check this if you have specific questions.
Insured department contact details:
- Telephone: 0191 418 8636
- Email: washington.outpatient.apptsappts@nhs.net
Self-funding patients
Where possible refer all self-pay patients through Spire Connect. Please be aware not all consultants require a referral letter to refer a patient, however we do require a referral letter and past medical history for all patients under 18 (CYP). If you have any questions, please call our Business Development team and one of our customer service advisors will be able to help.
Self-pay department contact details:
- Telephone: 0191 418 8687
- Email: Customer-service-washington@spirehalthcare.com
NHS referrals
Referrals for NHS patients must be sent through the online e-referral service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.
We no longer accept fax referrals for NHS patients. Referrals can only be submitted online via the NHS e-Referral service.
View our NHS referral guide.
For more information contact our NHS team on 0191 4188 669.