Macmillan Quality Environment Mark for Spire Portsmouth Hospital

16 September 2021

The Macmillan Quality Environment Mark (MQEM) was introduced in January 2010, being the first national standard for cancer facilities in the UK. The MQEM sets a benchmark for the patient experience and the built environment for those in cancer care.

The MQEM celebrates a place that is:

  • Welcoming
  • Accessible to all
  • Respects privacy and dignity
  • Supports comfort and well being
  • Gives their patients control and listens

The cancer unit at Spire Portsmouth Hospital provides all the facilities necessary from diagnosis to treatment for most cancers. The unit exceeded the level required to retain the MQEM award, with 5/5 across all areas observed: design and space, the user’s journey, service experience and the user’s voice. This was achieved by going the extra mile providing a high degree of patient privacy, and an out of hours service available with friendly and knowledgeable staff.

Being in direct collaboration with GenesisCare, a radiotherapy unit which share a site with the hospital, our team of dedicated health care professionals are able to offer consultation, diagnostic testing, treatment, on-going support and complimentary therapies.

Spire Portsmouth Hospital's cancer care team

The MQEM award also observes our physical environment which was commented on being exceptionally clean and well furnished. Our refurbishment in 2020 allowed for patients to get involved in the design process and create an environment which creates ease and comfort.

Our physical environment and facilities consist of:

  • Reception
  • Waiting area
  • Four pod areas
  • Five single en-suite bedrooms
  • Therapy, quiet room
  • Medication preparation room
  • Toilet facilities
  • Staff office and
  • Access to changing facilities and refreshment areas

A massive congratulations to Kate Garaty, Lead Cancer Nurse, her team, our engineers and housekeepers for this achievement. We look forward to continue obtaining this award in the future.

Facilities at Spire Portsmouth Hospital

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