22 November 2019
Spire Litle Aston Hospital has just been awarded a 'Good' rating following an inspection by the Care Quality Commission.
After rigorous inspection of Spire Little Aston Hospital, the CQC awarded a ‘Good’ rating for the second time in succession – making it one of just a few hospitals throughout the West Midlands to achieve that grade.
The grade was based on a combination of what CQC inspectors found when they visited the hospital along with a review of all information available from patients, the public and other organisations.
There are five categories – Safe, Effective, Caring, Responsive and Well-led – and the hospital achieved a Solid Good in every category.
In a 54-page report inspectors made the following observations:
- Patients were treated with dignity and respect and staff had the skills, knowledge and experience to deliver effective care and treatment to patients.
- The importance of flexibility, choice and continuity of care was reflected across the services delivered. The inspectors received positive feedback from patients with regard to the care and treatment they received at the hospital.
- Senior managers at the hospital were visible, supportive and approachable and staff felt supported and valued.
- All areas inspected were visibly clean and clear of clutter.
- Staff were kind, supportive and caring in their interactions with patients. We observed them chatting in a friendly manner and putting patients at ease.
Hospital Director Richard Foulkes said he was delighted with the rating which was ‘a credit to everyone involved with the hospital’.
“The CQC inspection really is crucial to us as a hospital and for us to achieve a ‘Good’ for the second inspection running is something we are all very proud of.
“It demonstrates a very strong performance from staff across the whole hospital - from housekeeping and catering through to admin staff, nurses and consultants. Everyone at Spire Little Aston should take credit from this achievement,” he said.
“Most importantly this gives a great message to our patients. It shows they can be assured high-quality, compassionate and personalised care whenever they are with us.”