Making a referral guide

We are committed to supporting local healthcare professionals and aim to make the referral process quick and easy.

How to make a referral

Our Primary Care Liaison team will work closely with you, to help provide the highest level of service – Making a positive difference to our patients’ lives through outstanding personalised care is at the heart of everything we do.

You can refer your private patients to Spire Dunedin Hospital:

  • Online – via Spire Connect
  • Email
  • Fax (imaging only)
  • Telephone

Online referrals

Spire Connect

Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:

  • Receive email confirmations – once your referral is submitted and processed
  • Access sent referral information – at any time
  • Find direct up to date contact information
  • Save time and paper – it’s environmentally friendly

Login/register for Spire Connect

Email and telephone referrals

Email

You can refer your private patients to us by emailing your referrals to: spire.dunedinoutpatientappointments@nhs.net.

Telephone

Alternatively, you can refer your private patients to us via telephone. For more information or to book an appointment please call us on: 0118 9587676.

Imaging referrals

Fax

Imaging referrals can be sent to us by fax. To refer your private patients download our imagining referral form and fax it to: 0118 955 3416.

For any imaging referral enquiries or for assistance please call: 0118 958 7676.

Private insured patients

  1. Patients require a referral letter from their GP to be sent to their consultant of choice. This can be done via Spire Connect or emailed to the secretary of the particular consultant. These numbers can be found in the Consultant Directory
  2. Patients will need to contact their medical insurance provider to check the treatment is covered and obtain an authorisation code
  3. Patients to contact hospital outpatient bookings team on 0118 955 3491 for an appointment

Self-funding patients

  1. Patient will receive a referral letter from their GP (if required)
  2. Patients to contact the self-pay client adviser enquiry line on 0118 955 3563 or email info@spiredunedin.com for an appointment
  3. Patient's referral letter is sent to the consultant
  4. We provide a fixed price quote for treatment, following the initial consultation, to the patient. If they wish to continue with the treatment pathway suggested they then come in to hospital for their treatment. Please note if further diagnostic investigations or tests are required the patient may incur additional costs
  5. We will keep you informed of your patients’ progress

NHS referrals

Referrals for NHS patients can be sent through the online e-referral service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.

We no longer accept email or fax referrals for NHS patients. Referrals can only be submitted online via the NHS e-Referral service.