Making a referral guide
We are committed to supporting healthcare professionals and aim to make the referral process quick and simple.
How to make a referral
Our Primary Care Liaison team will work closely with you, to help provide the highest level of service. Our Purpose is to make a positive difference to people’s lives through outstanding personalised care.
There are a number of ways to refer your private patients to Spire Bristol Hospital:
- Online – via Spire Connect
- Fax
Online referrals
Spire Connect
Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:
- Receive email confirmations – once your referral is submitted and processed
- Access sent referral information – at any time
- Find direct up to date contact information
- Save time and paper – it’s environmentally friendly
Email and fax referrals
You can also refer your private patients to us by emailing your referrals to: BR.OutpatientBookings@spirehealthcare.com.
Fax
Alternatively you can refer your private patient referrals to us via fax, on: 0117 980 4055.
Private insured patients
- Patient needs a referral letter from their GP. This can be done via Spire Connect, or the patient can take it to their first appointment
- Patient will need to contact their medical insurance provider to check the treatment is covered and get an authorisation code
- Patient to contact hospital outpatient bookings team on 0117 980 4070 for an appointment
For any diagnostic imaging referrals please make an online referral via our online Spire Connect Portal.
Self-funding patients
- Patient will receive a referral letter from their GP (if required)
- Patient to contact the private treatment advisers enquiry line on 0117 980 4080 or email info@spirebristol.com for an appointment
- Patient takes referral letter with them to their appointment
- We provide a fixed price quote for treatment to the patient and they come in to hospital for their treatment. Please note if further diagnostic investigations or tests are required the patient may incur additional costs
- We will keep you informed of your patient’s progress
For any diagnostic imaging referrals please make an online referral via our online Spire Connect Portal.
NHS referrals
Referrals for NHS patients must be sent through the online e-referral service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.
We no longer accept email and fax referrals for NHS patients. Referrals can only be submitted online via the NHS e-Referral service.
For more information please call our NHS Coordinator on 0117 980 4058.