As part of our longstanding relationship, we are proud to be dedicating our resources to the NHS at this important time. As a result many of our treatments are currently suspended and we are reviewing all planned procedures and consultations. We are making every effort to talk to impacted patients and apologise for any inconvenience this may cause.
Our ambition is always to offer excellent standards of customer service, patient safety and clinical accountability, but we are not complacent and continuously seek improvement.
We monitor clinical quality and safety, and report this from “Ward to Board” across every Spire hospital and the Group. We maintain transparency by openly sharing information both within and between our hospitals, the NHS and our Regulators.
Strong governance means at times patients may need to be notified as part of an on-going investigation. This enables us to respond to incidents quickly and effectively, to learn from and avoid repeating mistakes, and apologise if things go wrong.
The table below sets out Spire’s current on-going patient notifications of scale where we have identified concerns about a consultant's practise or other matter.
Information correct as of 4 March 2020
|Consultant name||Spire hospital||Status of consultant||Procedure description||Notification status||Date patient notification commenced||Contact details for patients|
|Michael Walsh||Spire Leeds Hospital||Practising privileges revoked||Shoulder and hand surgery||Precautionary patient notification exercise underway||November 2018||Call 0191 497 8180 between 8.30am and 8pm Monday to Friday or 9am to 5pm on Saturday|
An active patient notification is when we are communicating to more than 10 patients about the concerns we have about a consultant's practice.
If you require support through the process, The Patients Association can provide support and guidance. You can contact them on on 0800 345 7155 between 9.30am and 5pm Monday to Friday.