Making a referral guide

We are committed to supporting healthcare professionals and aim to make the referral process quick and simple.

How to make a referral

Our Primary Care Liaison team will work closely with you to help provide the highest level of service – Making a positive difference to our patients’ lives through outstanding personalised care is at the heart of everything we do.

You can refer your private patients to Spire South Bank Hospital:

  • Online – via Spire Connect
  • Or via Fax

Online referrals

Spire Connect

Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:

  • Receive email confirmations – once your referral is submitted and processed
  • Access sent referral information – at any time
  • Find direct up to date contact information
  • Save time and paper – it’s environmentally friendly

Login/register for Spire Connect

Fax referrals

You can also refer your private patients by fax. Please send a GP referral letter alongside the GP Summary to 01905 362 031

Download our imaging referral form.

Private insured patients

For patients with insurance, our outpatient bookings team will book consultation appointments and follow ups, and advise patients on the process of using their insurance.

For more information please contact our outpatient bookings team on 01905 362 220.

Self-funding patients

For any patients who would like to pay for their own treatment, our friendly self-pay team are available to book appointments, advise on consultation fees and quotes for procedures.

For more information please contact our self-pay team on 01905 362 252.

NHS referrals

Referrals for NHS patients can be sent through the online e-referral service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.

We no longer accept email referrals for NHS patients. Referrals can only be submitted online via the NHS e-Referral service.

For more information please contact our NHS team on 01905 362 220.