Making a referral guide

We are committed to supporting healthcare professionals and aim to make the referral process quick and simple.

How to make a referral

Our Primary Care Liaison team will work closely with you, to help provide the highest level of service – Making a positive difference to our patients’ lives through outstanding personalised care is at the heart of everything we do.

There are a number of ways to refer your private patients to Spire Liverpool Hospital:

  • Online – via Spire Connect
  • Email
  • Fax
  • Telephone 

Online referrals

Spire Connect

Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:

  • Receive email confirmations – once your referral is submitted and processed
  • Access sent referral information – at any time
  • Find direct up to date contact information
  • Save time and paper – it’s environmentally friendly

Login/register for Spire Connect

Email, fax and telephone referrals

Email

You can refer your private patients to Spire Liverpool by emailing your referrals to: Cservice-li@spirehealthcare.com.

Fax

You can also submit your private patient referrals to us via fax: 0151 733 8043.

Telephone

Alternatively, you can refer your private patients to us via telephone, by calling:

  • Self-pay patients: 0151 522 1881
  • Insured patients: 0151 733 8195

Private insured patients

We require scheme, policy details and an authorisation number at the time of booking so that we can obtain pre-authorisation for their treatment. Please ring our insured customer service advisors on 0151 733 8195.

Self-funding patients

We can provide a price on a number of diagnostic tests, treatments and surgical procedures. For more information or for a guide price please call our customer service advisors on 0151 522 1881.

NHS referrals

Referrals for NHS patients must be sent through the online e-referral service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.

We no longer accept fax referrals for NHS patients.

For details on which services are available to NHS patients please contact our NHS Coordinator on 0151 522 1852.