Contact

Ian Rice, Matron and Head of Clinical Services

"I manage the clinical team at Spire Harpenden, and have 24 years of clinical experience. My team will provide high quality care for you, from your initial consultation until your final follow up."

Your stay with us

Your room will be like a home-from-home during your stay with us, complete with ensuite facilities, TV, WiFi and freshly prepared food.

Preparing for your visit

Pre-admission clinic
For certain operations you may be asked to attend a pre-admission clinic.  You will be asked about your health and any prior hospital treatment.  It is important that you tell the pre-admission clinic nurse about any allergies that you have, whether you suffer from asthma, hay fever or eczema, and about any medicines that you are taking (whether prescribed, herbal or over the counter).

Dietary requirements

We cater for a range of dietary requirements including:

  • food allergies including dairy, nut and gluten
  • Kosher, halal, vegan and vegetarian diets

If you have any special dietary requirements please inform us in advance of your admission by calling the in-patient bookings team on 01582 714 435.

Medication
It may be required for you to stop any hormone medication including the contraceptive pill, HRT or other medication up to six weeks prior o surgery.  Please check with your consultant if this is necessary.  If you are currently taking aspirin, tamoxifen or regular herbal medication, please seek guidance from your consultant.

Fasting instructions
Please refer to your admission letter for details of your fasting times. Please refrain from chewing gum at least two hours prior to surgery.

Coming into hospital

If you are female and of childbearing age you will be required to pass urine on arrival for a routine pregnancy test.  Please bear this in mind and please refrain from passing urine before you are admitted.

You should have a bath or shower at home on the day of your admission.

Please ensure that you have removed any nail varnish and false nails and are not wearing hair spray or body lotion.

Please note that your admission time is not the time you are due in theatre.  Therefore, please arrive at the time displayed on your admission letter, there is no need to arrive any earlier than this.

What to bring

  • Medication - please bring all medication with you in its original labelled container on admission to the hospital
  • Slippers

You may also like to bring

  • your phone/laptop
  • glasses or contact lens solution
  • toiletries, including toothbrush, toothpaste etc
  • comb or hairbrush
  • nightclothes
  • any dentures or hearing aids and their cases
  • books or magazines
  • shaving kit
  • dressing gown if you wish to bring you own

During your stay you will be provided with fresh hand and bath towels each morning.

We would recommend that you bring some reading material or music with you as there may be a delay between admission and your operation time as it is not uncommon for operating times to change on the day of your surgery.

Our patient rooms are equipped with WiFi and a television with freeview channels.

We ask that jewellery, money and other items of value are left at home.  Spire Healthcare cannot be held responsible for loss or damage of any type to personal property brought into the hospital.

While you’re with us

Your immaculate, comfortable room will feel more like a hotel than a hospital. You can surf the web, watch TV and enjoy our delicious food in privacy.

See photos of our rooms here

Visitors

At Spire Harpenden we operate an open visitor's policy between the hours of 8am and 9pm.  However, it may be possible to organise a visit outside these times if prior arrangements have been made with the nurse in charge.  

If a friend or family member accompanies you here they are welcome to remain in your room while you have your procedure.  Visitors may be asked to leave your room during specific treatments or procedures and if the nursing staff feel you need a rest. 

You can choose a family member to be contacted by a nurse on the ward once you are back from theatre.  If this is what you would like, please let a member of staff know as well as providing their contact details. 

Complimentary tea and coffee is available to your visitors in your room.  You can order food for your visitors through your ward hostess; this will be changed to your account.

Leaving hospital

You can leave hospital whenever your consultant thinks you're ready. Even after you’ve left hospital, we’re here for you every step of the way - we'll make sure you've got all the medication, information and follow-up support that you need.

Patients with a disability

Recognising the needs of every individual, all of our hospitals and centres are accessible to everybody, so we welcome visitors with disabilities. Spire takes its responsibilities under the Disability Discrimination Act 1995 (DDA) as employers (Part II), and service providers (Part III) very seriously.

Our goal is to recognise the needs of every individual and to provide health and care services that are appropriate, respectful, inclusive and equal. We always try to meet the needs of any visitor. 

  • We have disabled parking bays, wheelchairs, disabled toilets and an assisted bathroom
  • We have ramps and lifts to ensure you can get around the hospital easily
  • Our main reception is DDA compliant, as are all upgrades we carry out
  • Guide dogs are very welcome
  • A sign language interpreter is available on request
  • We have magnifying glasses and large print text available

All of our staff are trained in customer service and will be happy to assist you in any way they can.  If you would like to discuss anything regarding access before your visit please call us on 01582 763 191