Making a referral guide

We are dedicated to supporting our community and local primary care professionals. We aim to make the referral process as quick and simple as possible.

How to make a referral

Our Primary Care Liaison team will work closely with you, to help provide the highest level of service – Making a positive difference to our patients’ lives through outstanding personalised care is at the heart of everything we do.

You can refer your private patients to Spire Hull and East Rising Hospital:

  • Online – via Spire Connect
  • Telephone
  • Email

Online referrals

Spire Connect

Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:

  • Receive email confirmations – once your referral is submitted and processed
  • Access sent referral information – at any time
  • Find direct up to date contact information
  • Save time and paper – it’s environmentally friendly

Login/register for Spire Connect

Telephone and email referrals

Telephone

You can also refer your private patients via telephone, by calling us on 01482 672 444.

Email

Alternatively, you can send us your referrals by email to spire.hullclinicappointments@nhs.net. Please note that all email referrals must be sent using a secure NHS.net email account.

Private insured patients

  • Most insurance companies ask for a GP referral. This can be done via Spire Connect or via a secure NHS.net email
  • The patient will need to contact their medical insurance provider to check the treatment is covered and get an authorisation code
  • The patient can contact the hospital’s outpatient appointments team on 01482 672 444 for an appointment

Self-funding patients

  • Many of our consultants will accept self-referrals. Some consultants still require a referral letter due to the nature of their specialty, including neurosurgery, paediatric and psychiatry. It is also very helpful to have a primary care referral if your patient has a complex medical history. Referrals can be sent via Spire Connect or via a secure NHS.net email
  • Patients should contact the private patient’s team on 01482 672 412 or email info@spirehull.com for an appointment
  • Your patient will be advised of any further investigations or treatment options and a fixed price quote will be given for any treatment. If they do not wish to carry on their treatment privately they will be directed back to their GP
  •  We will keep you informed of your patient’s progress

NHS referrals

Spire Hull and East Riding Hospital provides elective services to NHS patients for a range of medical specialties. Full details of the services offered can be found on the NHS e-Referral Service (www.ebs.ncrs.nhs.uk).

Our aim is to make the referral process as quick and easy as possible. Please use the NHS e-Referral Service to refer your patients to us. We are no longer able to accept NHS referral letters from primary care by any other means (eg Fax or email).

For more information please contact our NHS team on 01482 672 423.