From my first phone call to the hospital to enquire about my procedure, to the procedure itself, I was fully informed of all what to expect and I felt at ease every step of the way. I found Mr Guest, very informative and very approachable. He made me feel at ease and I felt comfortable with him doing the procedure. Michael, one of the porters, actually delivered some support stockings to my home address, as I was discharged with the wrong size stockings. Very well appreciated, thank you.