Making a referral guide

We are committed to supporting healthcare professionals and aim to make the referral process quick and easy.

How to make a referral

Our Primary Care Liaison team will work closely with you, to help provide the highest level of service – Making a positive difference to our patients’ lives through outstanding personalised care is at the heart of everything we do.

You can refer your private patients to Spire Fylde Hospital for outpatient consultations, physiotherapy and imaging by submitting it online (via Spire Connect), by email or fax. Once the relevant team has received the referral, they will book an appointment for the patient or contact them to discuss it further.

Online referrals

Spire Connect

Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:

  • Receive email confirmations – once your referral is submitted and processed
  • Access sent referral information – at any time
  • Find direct up to date contact information
  • Save time and paper – it’s environmentally friendly

Login/register to Spire Connect

Email and fax referrals

Email

Private patient referrals can be submitted to us via email by sending them to spire.fyldeppletters@nhs.net.

Fax

Alternatively, you can refer your private patients to us via fax, on 0800 587 4105.

Telephone

If you have any questions, or for assistance, please call our private patient advisers on 01253 308 031.

Private insured patients

  1. Patient needs a referral letter from their GP. This can be done via Spire Connect, or the patient can take it to their first appointment
  2. Patient will need to contact their medical insurance provider to check the treatment is covered and get an authorisation code
  3. Patient to contact hospital's private patient advisers on 01253 308031 for an appointment

Self-funding patients

  1. Patient will ask their GP for a referral letter (if required) which can be faxed or emailed by the practice to the hospital or patient can bring it with them to their appointment
  2. Patients can contact the private patient advisers enquiry line on 01253 308 031 or email info@spirefyldecoast.com for an appointment and given guide price for initial consultation and treatment where possible
  3. After seeing the consultant in the clinic, should they require treatment, our private patient advisers will provide a fixed price quote for treatment to the patient. Please note if further diagnostic investigations or tests are required the patient may incur additional costs
  4. We will keep you informed of your patients’ progress

Imaging requests

  1. Patients can have standalone scans without being under a consultant. If insured, patients need to check with insurance company that they will accept a GP referral
  2. We can only accept a GP signed request for imaging either by typed referral letter or by completing one of our imaging templates. Dictated but not signed can’t be accepted. And send via Spire Connect or email to: fyldecoastimagingdepartment@spirehealthcare.com
  3. Please ensure all the patient details are included on the referral ie home/mobile phone numbers, NHS number and if the patient requires a translator
  4. Patients can contact our Imaging Department on 01253 308 084 for an appointment and given a price for the diagnostic test

Download our imaging referral form
Download our MRI referral form
Download our CT scan request form

NHS referrals

Referrals for NHS patients can be sent through the online e-referral service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.

We no longer accept email or fax referrals for NHS patients. Referrals can only be submitted online via the NHS e-Referral service.

For more information, or for assistance, contact our NHS team on: