Making a referral guide

We are committed to supporting healthcare professionals and aim to make the referral process quick and simple.

How to make a referral

Our Primary Care Liaison team will work closely with you, to help provide the highest level of service. Our Purpose is to make a positive difference to people’s lives through outstanding personalised care.

You can refer your private patients to Spire Clare Park Hospital:

  • Online – via Spire Connect
  • Email
  • Telephone and fax (for diagnostic imaging referrals only)

Online referrals

Spire Connect

Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:

  • Receive email confirmations – once your referral is submitted and processed
  • Access sent referral information – at any time
  • Find direct up to date contact information
  • Save time and paper – it’s environmentally friendly

Login/register for Spire Connect

Email referrals

You can also refer your private patients to Spire Claire Park by sending your referrals to

Diagnostic imaging referrals

For diagnostic imaging referrals, you can refer your private patients to us via our quick, easy and secure online portal Spire Connect, or by:

  • Telephone: 01252 895 427
  • Fax: 01252 852 571

A referral letter is always required before a patient with private medical insurance can be seen by a consultant. Referrals can be sent through our quick and easy secure online portal Spire Connect.

You can contact our private insurance coordinator on 01252 895440 or email for assistance or more information.

If a patient is self-funding, they do not always require a referral. 

Referrals can be sent through our quick and easy, secure online portal Spire Connect.

Alternatively please send your referral letter to or call one of our self-pay advisors on 01252 895 490.

NHS referrals

Referrals for NHS patients can be sent through the online e-referral service (formerly choose and book) by visiting This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.

We no longer accept fax referrals for NHS patients, but referrals can also be sent by emailing When sending an email, please make sure to state that the referral is NHS and provide a recent relevant medical history.

Please note, not all our services are available on the NHS. For more information contact our NHS team on 01252 895 420.