Making a referral guide
We are committed to supporting healthcare professionals and aim to make the referral process quick and simple.
How to make a referral
Our Primary Care Liaison team will work closely with you, to help provide the highest level of service. Our Purpose is to make a positive difference to people’s lives through outstanding personalised care.
You can refer your private patients to Spire Clare Park Hospital:
- Online – via Spire Connect
- Telephone and fax (for diagnostic imaging referrals only)
Online referrals
Spire Connect
Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:
- Receive email confirmations – once your referral is submitted and processed
- Access sent referral information – at any time
- Find direct up to date contact information
- Save time and paper – it’s environmentally friendly
Email referrals
You can also refer your private patients to Spire Claire Park by sending your referrals to spire.clareparkprivateteam@nhs.net.
Diagnostic imaging referrals
For diagnostic imaging referrals, you can refer your private patients to us via our quick, easy and secure online portal Spire Connect, or by:
- Telephone: 01252 895 427
- Fax: 01252 852 571
Private insured patients
A referral letter is always required before a patient with private medical insurance can be seen by a consultant. Referrals can be sent through our quick and easy secure online portal Spire Connect.
You can contact our private insurance coordinator on 01252 895440 or email clareparkPMI@spirehealthcare.com for assistance or more information.
Self-funding patients
If a patient is self-funding, they do not always require a referral.
Referrals can be sent through our quick and easy, secure online portal Spire Connect.
Alternatively please send your referral letter to spire.clareparkprivateteam@nhs.net or call one of our self-pay advisors on 01252 895 490.
NHS referrals
Referrals for NHS patients can be sent through the online e-referral service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.
We no longer accept fax referrals for NHS patients, but referrals can also be sent by emailing spire.clareparknhscoordinators@nhs.net. When sending an email, please make sure to state that the referral is NHS and provide a recent relevant medical history.
Please note, not all our services are available on the NHS. For more information contact our NHS team on 01252 895 420.