Making a referral
We are committed to supporting healthcare professionals and aim to make the referral process quick and simple.
How to make a referral
Our Primary Care Liaison Officer will work closely with you, to help provide the highest level of service. Our Purpose is to make a positive difference to people’s lives through outstanding personalised care.
You can refer your private patients to Spire Yale Hospital:
- Online – via Spire Connect
- Fax
Online referrals
Spire Connect
Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:
- Receive email confirmations – once your referral is submitted and processed
- Access sent referral information – at any time
- Find direct up to date contact information
- Save time and paper – it’s environmentally friendly
Fax referrals
You can also refer your private patients to us by fax on 0800 5877 497.
Insured and self-funding patient information
A referral letter is usually required before your patient can be seen by a consultant. Self-funding patients may be able to self-refer depending on the consultant and for some minor treatments and physiotherapy. Please contact us for further details.
Insured patients
Scheme/policy details are required at the time of booking so that we can obtain pre-authorisation for their treatment.
Self-funding patients
We provide a tailored, fixed price with no hidden extras on a range of diagnostic tests, treatments and surgical procedures. For information call 01978 262462.
Emergency admissions
Call 01978 268033 and ask for the nurse in charge. We'll aim to call you back within 20 minutes to update you on the progress of the admission. The hospital does not have an accident and emergency facility.
NHS referrals
Spire Yale Hospital is accredited to provide elective surgical services to NHS patients across a range of specialities.
Referrals for NHS patients can be sent through the online e-referral service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.
We no longer accept email referrals for NHS patients. Referrals can only be submitted online via the NHS e-Referral service.
For more information please call our NHS Coordinator on 01978 268 096.