Our commitment to looking after you

‘Looking after you’ is the commitment we make to each and every one of our patients. You may think that is an obvious statement for a leading private hospital group to make, but it manifests itself in many different ways, and that is why we think it is important to tell you what we mean, and what we do to ensure we are best positioned to look after you.

Looking after you means that you will be seen by a specialist consultant, who will be supported by a nursing team and will have the time to dedicate to your needs.

Looking after you means that, when you are given a fixed price for your treatment you do not have to worry about unexpected costs. Spire fixed price self-funded care will therefore give you a price that covers your treatment and post-operative care, no matter what you clinically need.

Looking after you means that Spire has made a capital investment of over £500m since 2007 (including acquistions) to ensure that Spire hospitals are equipped with some of the latest medical technology, and sophisticated operating theatres. This is important as it means we attract the best medical professionals, who, in turn, can offer you the very best care.

Looking after you also means we employ our own specialist hospital cleaners, so can guarantee the cleanliness of every one of our hospitals.

Looking after you means we do everything we can to help you get better sooner including offering you and your family and friends’ flexible visiting hours, and free car parking during your hospital stay.

Looking after you means ensuring you have privacy, dignity and comfort, which is why you will stay in a private en suite room, and enjoy a high standard of freshly prepared food.

Looking after you does not stop when you leave a Spire hospital. This is why we will continue to care for you, for no additional cost, should you need to return at any time for treatment for any clinical complications related to your original procedure. 

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© Spire Healthcare Group plc (2016)