NHS satisfaction rate stabilises

3 April 2013

Following a record drop in satisfaction with the NHS, approval ratings have stabilised. Now, 61 per cent of people report being content, if not happy, with public healthcare services.

The relatively high approval rating was established through a British Social Attitudes Survey, which polled satisfaction levels of 1,100 people in Great Britain. The 61 per cent figure is a welcome change for the NHS, who have seen approval ratings fall over the past few years. From 2010 to 2011, the satisfaction rate fell from 70 per cent to 58 per cent. Last year, a survey conducted by NatCen Social Research showed only 30 per cent were satisfied with social care provided by the NHS.

That same year, 74 per cent reported being satisfied with GPs, 59 per cent were satisfied with A&E and just over half were satisfied with dental care.

The rise in satisfaction ratings came shortly after the NHS underwent comprehensive reform.

Posted by Edward Bartel

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