British hospitals to be rated TripAdvisor style?

7 June 2012

Government ministers are hoping to boost healthcare across the UK by introducing a TripAdvisor-style rating system for GP practices.

The plan would see medical institutes rated out of ten by patients on four categories – the building's opening hours, ease of getting an appointment, typical reception waiting times and whether or not doctors listen to a person's comments.

After the ratings have been delivered, the NHS will bundle together the scores and achieve an overall rating for a GP practice.

Each of these scores will then be published on the internet so that members of the public can gain a better understanding of the service of various medical institutes in their region.

Health minister Lord Howe commented: "As we set out in our Information Strategy, we want to make it easier for patients to find the best NHS care for them.

"Giving patients more information about their local NHS is a big part of our commitment to transparency and using data to drive improvements."

Recently, prime minister David Cameron revealed plans of a "family and friends" test for hospitals across the UK, which would simply question patients on whether or not they would recommend an institute to a loved one or close friend.

Posted by Philip Briggs


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