Can I accompany my relative or friend to hospital?
You are welcome to accompany your relative or friend to hospital but it's best to check with your relative or friend first. Our pre-admission information will state whether they need someone to come in with them. If you're unsure, simply call the hospital and ask the care team for advice.
How long will my relative or friend be in hospital?
We'll give your relative or friend all the information they need before coming into hospital, including details of how long they'll expect to stay - so it's best to check with them to see what they've been advised.
How do I find the hospital?
Each hospital's homepage has a link to a location map, written directions and transport options.
Please use the hospital search to find a particular Spire Healthcare hospital.
What are the visiting times?
We welcome visitors and appreciate that your support can play a vital role in your relative's or friend's recovery. We have flexible visiting hours so that you can drop in whenever you want, provided the care team feels your relative or friend isn't too tired or unwell.
Sometimes patients may simply want to rest after their operation or treatment, and may ask not to receive visitors or phone calls. For this reason, it's best to phone and check with the hospital before you visit. If your relative or friend isn't fit enough to receive visitors, we'll let you know when it would be more appropriate for you to come in.
Can children visit?
Absolutely - everyone is welcome.
Who should I call if I have a question about my relative's or friend's treatment or care, or I need to contact someone in an emergency?
If you have any questions or need to contact your relative or friend in an emergency, simply call the hospital and ask for the nurses' station. A member of your relative's or friend's care team will be happy to answer your questions - provided it doesn't breach the patient's right to confidentiality.
Can I collect my relative or friend when they're ready to go home?
Again, this depends on what they've come into hospital for. It's best to contact the care team the day before your relative or friend is due to leave so they can advise you on whether they need to be collected.