Patient Testimonials

"A big thank you to you all"


Christine recieved chemotherapy treatment at Spire Harpenden Hospital 

- Christine, Knebworth

"Thank you for taking over, for being efficent, calm and reasuring and for making the appointment with Mr Sojitra"


A letter to Carolyn Butterfield, secretary to Mr Nilesh Sojitra - Consultant Costmetic Surgeon at Spire Harpenden

- Basel cell skin cancer patient

My treatment: Prolapse repair


Sometimes a procedure carried out at Spire Harpenden can be very personal. Here, one of our patients shares her story from her diagnosis to treatment for prolapse by Mr Fayyad.


"Quality of care and attention"


The quality of care and attention is excellent, and the staff are very caring and friendly.  Mr Saleh is always professional, knowledgable and caring.  In fact, everybody has been great, all staff should be praised.

Peter was treated by Mr Saleh, Consultant Ophthalmologist in February 2016

- Peter, Flitwick

"I was in safe hands"


- Karen, Barton le Clay

"I would totally recommend Spire and paying for one-off treatment"


"As a very nervous dental patient, I had put off having my three wisdom teeth removed for three years until I finally decided to go private at Spire Harpenden to have them removed under general anaesthetic and the care of Mr Chi-Hwa Chan.  I cannot tell you how pleased and relieved I am to have made that decision.  From my initial consultation to the day of my operation and now, two weeks after my procedure, I have felt safe, care for and very well looked after by all the staff at Spire Harpenden and Mr Chan.  I would totally recommend Spire and paying for one-off treatment to anyone considering wisdom tooth removal, or any procedure causing you pain.  I'm already feeling so much better, no longer in pain and wish I had done it sooner.  I was so scared about having general anaesthetic, and worried I would be in pain, but did not feel any pain at all.  The whole experience was so much better than I'd expected.  Thank you all very much!"

- Nicola, Luton

"My sincere thanks and gratitude for the wonderful works that you performed on my shoulder"


Mr Barrie King, who was treated at Spire Harpenden in July 2015, has kindly agreed for us to share his letter to Mr Sharma, Consultant Orthopaedic Surgeon.

- Barrie, Welwyn Garden City

"My stay has been 5*"


Everything about my stay has been 5* - efficiency, friendliness, operation, information, food and surroundings = CARE!


- Helen, Harpenden

"The staff dealing with my care could not have been better"


"My stay at Spire has been excellent and the staff dealing with my care could not have been better"

- Gerard, Dunstable


"Absolutely perfect - I came in pain and left in comfort.  Dr Chawla was simply extraordinarily good.  The anaesthetist was informative, helpful and extremely proficient.  I am so grateful."


- Christopher, Hemel Hempstead



"The whole experience from walking in the main doors at 7.20am until I went home has been fantastic, thank you."

- Julie, Hemel Hempstead

"100% Spot On"


"My stay on Westfield ward was fantastic to say the least.  I was under Mr Bradnock who was very, very good.  The nurses Anna and Mirriam on night shift provided excellent care.  The team could not do enough to help you.  100% spot on!!!!"


- Paul, Leighton Buzzard

"A wonderful place with such wonderful people"


Spire Harpenden is a wonderful place with such wonderful people who have the patient at the heart of everything they do

- Annonymous

"I feel great now"


My care was excellent all staff were brilliant, my surgeon Mr Pandit was very very good and has done an amazing job, I feel great now. I recommend Spire Harpenden to anyone and everyone. Thank you so much.

- Anon

"I could not have had a better experience since my diagnosis"


All of the staff were excellent particularly the night staff, but the standout was Jacqui Kenyon, Breast Care Nurse, she spent so much time with me prior to surgery and post my diagnosis - I could not have had a better experience since my diagnosis.

- Marian, Sandy

"I cannot commend the service of a private doctor more"


Having run several businesses happily for 25 years, the Financial Banking Crisis arrived and worldwide recession followed. As a consequence our companies were seriously affected and my health took a hammering.

Asking for help does not come easy to me. In fact looking back it was only after 20 minutes that Dr. Cohen got under my skin and unearthed a barrage of stresses & strains, I remember him saying “right, now we can start”...


- Nigel, Welwyn

"Every option and outcome was fully explained"


After years of issues with my right ankle, while out running I well and truly damaged it. I had extreme pain, could not weight bear, swelling, bruising and numbness.

I attended A&E and was then referred to the fracture clinic. Everyone told me something different, or what it might be, but I was never told what it was. Seeing Mr Gordon was a breath of fresh air. He sat and listened, letting me explain all the issues and symptoms. Once I had finished he then asked me about me, my hobbies, my work and my ambitions. He took his time assessing the injury, explaining what he was doing throughout. I instantly felt comfortable and fully informed...

- Anonymous, Hertfordshire

"My third operation at Spire Harpenden"


This is my third operation at Spire Harpenden and each time the care has been excellent and everyone is very friendly and helpful.

- Jennifer, Stevenage

"I couldn't have asked for better"


I had everything I needed.  The nurse that did my initial obs explained everything, keeping me informed.  The whole team involved in my care were very good, I couldn't have asked for better.

- Gary, Hemel Hempstead

"Impressed with the whole experience"


I was impressed with the whole experience, from the initial appointment in outpatients to the assurance of my anaesthatist as I was anxious.  My Nurse Joanne changed my dressing and assisted me post op.  She was kind and considerate and helpful, made me feel confident.

- Karol, Hemel Hempstead

"Spire Harpenden Hospital ticks all the boxes"


I don't feel any areas need improving, my experience was very good. Spire Harpenden Hospital ticks all the boxes for me. The anaesthetist and the hospital porter both provided excellent care and the post-op treatment I recieved during my stay was second to none.

- Shirley, Houghton Regis

"My stay was excellent"


My stay was excellent. Keep it up. Nurses and my specialist and theatre team were first class. The recovery team and the nurse covering treatment in my room, before and after my procedure all provided me with excellent care.

- Richard, Bedford

"Keep up the good work!"


Well done! For care and professionalism ++++ keep up the good work.
Nurse Kate was a very friendly face, she kept checking if there was anything I needed.  Thanks Kate.


"All very kind"


All were very kind, especially nurses and theatre staff who made me laugh prior to my anaesthetic taking effect! Julia and Katie, my nurses, provided excellent service. My catering host was very polite and provided extra tea when I asked.

- Dawn, Hemel Hempstead

"Looked after 100%"


I was looked after 100% by all the staff, before I came in I was overwhelmed, but I was made really comfortable.  I cannot fault anyone, I recieved the best service from everyone at Spire and cannot thank them enough.  Although this proceedure was self pay, we are now considering taking out private insurance.

- Annonymous, Luton

"Utterly brilliant consultant"


"My utterly brilliant consultant (Mr Fayyad) and every single member of the nursing team and my wonderful anaesthetist."

- Denise, London

"Treated with the utmost dignity, care, respect and kindness"


From the moment I arrived, until the time of my discharge, I have been treated with the utmost dignity, care, respect and kindness. The efficiency of the process has been outstanding and the level of treatment and care exceptionally high. Praise indeed since these comments are being made by a registered nurse with 35 years' experience!! With my thanks and much appreciation.

- Gaye, Totternhoe, Bedfordshire

"Kind and considerate"


Everything was fantastic, staff, doctors and nurses were so kind and considerate. Dr Fullard and the theatre staff were superb - couldn't have been better.

- Jill, Hemel Hempstead

"You cannot better perfection"


Was there anything we could have done better which would have improved your hospital experience?

You cannot better perfection.  Every person that I came into contact with at this hospital was excellent.

- Edward, Hemel Hempstead

"Looked after me very well"


Mr Burrell and his theatre team were very friendly and put me at ease.  Veronica, my nurse, was very caring, attentive and looked after me very well.  Thank you all!

- Anna, Harpenden

"No waiting around to see doctors"


All was perfect, shame all hospitals are not like this. All appointments were on time, and there was no waiting around to see doctors.

- Gerald, Luton

"I felt at ease from the moment I arrived"


I felt at ease from the moment I arrived (from arrival to discharge).  Thank you. 
Miss Akbar is always informative and extremely kind and caring.  The anaesthetist, Jan and the recovery team, as well as the day and night nurses all provided excellent care.  Many thanks to all staff.  Very much appreciated.

- Annonymous

"Our experience was brilliant"


Our experience was brilliant. Great for Daniel's first op!  All of the team were wonderful, but special thanks to Pauline, our nurse, as she took excellent care of Daniel.

- Carolyn, Wickford

"An unparalleled patient experience of private healthcare"


"I wanted to write to you to highlight the outstanding patient experience my wife and I, as a spouse/relative had when using Spire Harpenden in very difficult stressful circumstances on Friday 30 May."


- Annonymous

"Nothing has been too much trouble"


"I feel compelled to write a letter and congratulate you on the quality of doctors and nursing staff employed. Nothing has been too much trouble and the attention I have received has been outstanding."

- Andrew, Flitwick

"An excellent consultation"


I am a 43 year old male and have suffered from Hallux Rigidus in both feet for a number of years. The restriction in movement from the bone spurs had become extremely painful to the point where any bending of the toe during walking, squatting, etc, was excruciating. I was severely restricted to selection of shoes I could wear due to the pain whilst putting them on and during walking.


I was eventually referred by my GP to Mr Gordon through BUPA and the initial consultation was at the Spire Hospital, Harpenden. The consultation, X-rays, diagnosis and recommendation for a Bilateral Cheilectomy was complete within the hour. After an excellent consultation with Mr Gordon I opted to have the operation on both feet at the same time.

- Mr A.K., Flitwick

"Spire was different"


"I'd been to other plastic surgeries for consultations but not gone ahead with my planned breast augmentation as I couldn't quite place my trust in them. Spire was different. I had one friendly contact throughout to answer all my queries, a calm and relaxed surgeon, and a cheerful, honest nurse. I wholeheartedly recommend Spire and I wouldn't go anywhere else."

- Anonymous

"Put me at ease"


"Dr King has been excellent, put me at ease and extremely informative at each stage.  The nurses in day were also very caring and approachable"

- Hayley, St Albans

"Perfect communication and explanations"


"In my opinion nothing could be better, I have been looked after by everyone, with perfect communication and explanations.  Everyone, booking in to going home provided more than excellent care, I could not fault it.  Thank you everyone."

- Karen, Dunstable

"Everyone was great"


"Everyone was great from the smiley lady at reception, the funny porter, lovely nurses and all doctors and Mr Langdon"

- Faith, Hemel Hempstead

"Super without fail"


"I can not find any fault with anything - staff, hospital could not be better. Everybody I have seen whilst at Spire has been super without fail."

- Anthony, Luton

"Extremely patient and always on hand"


"All of my nurses (day and night) were extremely patient and always on hand when needed. I am very grateful to them."

- Sarah, Bedford

"High level of service and treatment"


"I feel I must write to you to congratulate you on the high level of service and treatment I have recieved during my treatment at Spire Harpenden."

- Annonymous

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