Mr B's treatment for nasal congestion

My GP had been treating me for nasal congestion for about three months before deciding to refer me to an ENT Consultant. I asked him to refer me to Mr Hampal as he came highly recommended by a colleague who had recently seen him at Spire Cheshire Hospital. It is always reassuring to receive a personal recommendation and Spire Cheshire Hospital is very convenient for me as I live in Cheadle, South Manchester. The hospital is very close to the motorway so it is really accessible and the peace and quiet of the surrounding countryside makes it an attractive hospital to stay in.

"I would have no hesitation in recommending Spire Cheshire Hospital to others"
Mr B

I had my initial consultantion with Mr Hampal who discussed my symptoms and carried out an initial investigation before arranging for me to have a blood test (which was carried out on the same day) and a CT Scan which was booked for me one week later. The whole process could not have been easier for me and everything was arranged by the staff in the hospital within minutes.

I met Mr Hampal two weeks later and he talked me though the results of the blood test and CT scan. The diagnostic tests showed I was suffering from enlarged turbinates and also ruled out possible allergies which meant I needed to undergo surgery. Mr Hampal explained what the operation involved and how I would feel afterwards in really clear terms and I felt he had ruled out all other treatment options before suggesting the operation. A date for my admission was arranged to fit around holidays I had planned and my work commitments and I was admitted to the hospital for one night in late July.

On my admission I was met at reception and taken to my room on the ward which was very comfortable and had all the facilities you would expect and would need for a comfortable stay. The nurse who was going to be looking after me that day came and introduced herself to me and explained what she needed to do before I went to theatre for my operation. The nurse had a very warm and caring personality and as she carried out various checks and filled in my paperwork we had a lovely conversation which helped me to relax and take my mind off the operation. My nurse also explained what would happen after surgery and what I should expect.

Mr Hampal came to see me before my operation and explained I would be taken to theatre in about an hour and that he would come to see me after I was settled back in my room to see how I was feeling. Two members of the theatre team came to collect me from my room and I was taken down to theatre where I met the anaesthetist who spoke to me about my previous experience of anaesthetics and again checked if I had any questions.

The next thing I knew I was waking up in the recovery area and within a few minutes felt well enough to talk with a member of the team about my recent holiday. They helped me to have a drink and then I was taken back to my room. My nurse came to see me once I was back on the ward and came in very frequently to check how I was feeling and whether I needed anything. I was then served a lovely lunch and Mr Hampal came to see how I was feeling and told me he was happy with how everything had gone.

I spent the rest of the afternoon relaxing in bed and later in the day the nurse who was looking after me through the night came to introduce herself and made sure I was comfortable before I had a great night sleep.

On the day of discharge I was talked through the various drugs I was being sent home with and given clear instructions on how to look after myself along with a phone number to call should I have any concerns when I was at home. A date for my follow up consultation was also arranged for me before I left the hospital.

As Mr Hampal suggested I took two weeks off work and was feeling much better by the end of the second week. Following my operation my breathing is much improved and I am so glad I had the operation. I can't fault the way I was cared for by the consultant and all the staff I met in the hospital and would have no hesitation in recommending Spire Cheshire Hospital to others.

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