What's the CQC all about?

21 March 2018

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. This health watchdog monitors, inspects and regulates services to make sure they meet fundamental standards of quality and safety.

The CQC regulate a variety of health services including hospitals, GPs and doctors, care homes, ambulance services and dentists. After each inspection the CQC publishes a report including including performance ratings to help people choose their care.

The ratings:

  • Outstanding: The service is performing exceptionally well.
  • Good: The service is performing well and meeting our expectations.
  • Requires improvement: The service isn't performing as well as it should and we have told the service how it must improve.
  • Inadequate: The service is performing badly and we've taken action against the person or organisation that runs it.

You can check the inspection report and rating of any hospital prior to visiting here:

At our most recent inspection, Spire Thames Valley Hospital was awarded a ‘Good’ rating by the CQC:

  • Staffing levels were well monitored and provided a high standard of care.
  • Cleanliness was good and this was reflected in infection control policies, processes and infection rates.
  • The senior management team was visible, had good oversight of governance and continually strove for improvement.

Hospital Director at Spire Thames Valley, Philip Tyler, explains: "The CQC inspection really is crucial to us as a hospital and for us to get and across the board good rating is something we are all very proud of. It demonstrates a very strong performance from staff across the whole hospital with the consistent delivery of high standards of care throughout.”

To read our full report visit:

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