Making a referral guide

We are committed to supporting local healthcare professionals and aim to make the referral process as quick and simple as possible.

How to make a referral

Our Primary Care Liaison team will work closely with you, to help provide the highest level of service – Making a positive difference to our patients’ lives through outstanding personalised care is at the heart of everything we do.

You can refer your private patients to Spire Sussex Hospital:

  • Online – via Spire Connect
  • Email
  • Telephone

Online referrals

Spire Connect

Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:

  • Receive email confirmations – once your referral is submitted and processed
  • Access sent referral information – at any time
  • Find direct up to date contact information
  • Save time and paper – it’s environmentally friendly

Login/register for Spire Connect

Email and telephone referrals

Email

You can also refer your private patients to Spire Sussex by submitting your referrals to us via email to SPIRE.sussex@nhs.net.

Telephone

Alternatively, you can refer your private patients to us via telephone, by calling us on 01424 757400.

Private insured patients

  • Patient needs a referral letter from their GP. This can be done via Spire Connect or emailed to sussex@nhs.net 
  • Patient will need to contact their medical insurance provider to check the consultation/treatment is covered and to obtain an authorisation code
  • Patient to contact hospital outpatient appointments team on 01424 757454 for an appointment

Self-funding patients

  1. Referral sent to Spire Sussex Hospital by GP (if required)
  2. Patient to contact our self-pay advisors on 01424 757455 / 757406or email info@spiresussex.com for an appointment
  3. We will keep you informed of your patients’ progress

NHS referrals

Spire Sussex Hospital NHS patient referral (e-Referral Service)

Referrals for NHS patients can be sent through the online e-Referral Service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner and it is an efficient system.

We no longer accept email or fax referrals for NHS patients. Referrals can only be submitted online via the NHS e-Referral Service.

NHS referrals covered under the e-Referral Service at Spire Sussex Hospital are ENT, General Surgery, Gynaecology, Ophthalmology and Orthopaedics. Please note, there are some exclusions.

For more information, please contact our NHS team on:

  • 01424 757407
  • 01424 757439