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We're here to look after you

Our experienced team understands what you’re feeling. Nothing is more important to us than your wellbeing.

The highest standards

We pride ourselves on reaching the highest clinical excellence, with patient care at the heart of everything we do.

We're here to look after you

You'll be cared for by a team of medical specialists that is dedicated to getting the best results for you. Your treatment will be personally tailored, with your choice of consultant, location and timing.

How quickly can I be seen?

You can see a specialist consultant almost straight away, pretty much when and where you want. With Spire, there is hardly any waiting for tests, scans, investigations or appointments. To make an appointment, all you need is to be referred to one of our respected specialists via your own GP, or we can arrange a private GP appointment for you within 24 hours.


Coming into the centre

We work hard to make your time with us relaxed and as comfortable as can be. If there is anything that will make your stay with us more comfortable please do let our centre coordinator know when making your booking and we will do all we can to facilitate your request.

While you’re with us

Radiotherapy treatments will take on average 20 minutes per day and in this time we can provide you and your guests with a selection of teas, coffees and biscuits as well as magazines, newspapers, free WiFi and a comfortable reception area for your guests to relax in while they wait for you.

Visitors

We understand that having friends or relatives attend with you for your radiotherapy can be comforting. Please feel free to bring friends or relatives with you. For their safety and yours they are limited to the areas they will be able to accompany you. We have special advice for children visiting the centre; please advise us if you are bringing children under 12 years old to the centre.

Leaving the centre

You can leave hospital whenever your consultant thinks you're ready. Even after you’ve left the centre, we’re here for you every step of the way - we'll make sure you've got all the medication, information and follow-up support that you need.

Meeting your needs

Whether you're using health insurance or paying for treatment yourself, we're here to look after you. Everyone has access to the same high quality care and equipment. And we think our patients would agree - we had a 98% patient satisfaction rating in 2014.

Patients with a disability

Recognising the needs of every individual, all of our hospitals and centres are accessible to everybody, so we welcome visitors with disabilities. Spire takes its responsibilities under the Disability Discrimination Act 1995 (DDA) as employers (Part II), and service providers (Part III) very seriously.

Our goal is to recognise the needs of every individual and to provide health and care services that are appropriate, respectful, inclusive and equal. We always try to meet the needs of any visitor to our buildings. We provide patient information in a variety of formats, including large print and audio versions, and we seek to ensure that our buildings, access routes, signage and lighting meet the needs of people with disabilities.

Children

For their safety and yours they are limited to the areas they will be able to accompany you. We have special advice for children visiting the centre; please advise us if you are bringing children under 12 years old to the centre.

Children are always welcome in our centres and they can visit you whenever you like, but we do ask that due to the nature of the centre any child under the age of 16 years is accompanied by an adult at all times.

Continuous improvement

We're constantly striving to improve and maintain excellence. If there's anything you think we can do better, please let us know by calling us on 0800 169 1777.