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Vacancy: Private Patient Treatment Executive

30 November 2017


About Spire

Spire Roding Hospital offers comprehensive private hospital services to patients from Essex and East London. Our services range from out-patient clinics and physiotherapy to surgery and diagnostic tests in a relaxed and comfortable environment. We pride ourselves in our quality of care, putting the patient at the heart of everything we do.

Our Vacancy

No cold calling!

In this ‘soft sell’ role based in Spire Roding, East London, you will receive calls and emails from ‘self-pay’ patients who don’t have private healthcare, but would like to consider using our extensive services. It will therefore be down to you to discuss the treatments, tests and therapies that are available, resolve their concerns, provide practical advice, divulge the costs of these services and explain the payment methods available to them. You will then schedule outpatient appointments with the relevant department and offer a comprehensive follow-up service, thereby bringing new customers into the hospital by converting their initial interest into a sale. Uniquely for a sales role, you won’t be cold-calling anyone, meaning you’ll have the pleasure of speaking to potential customers who are actually pleased to hear from you! 

To make the most of this position, you will therefore need fantastic communication skills with the confidence to secure sales. As such, some sales experience would be advantageous; as would knowledge of working in a healthcare environment – however, what is more important is your enthusiastic personality and your great telephone manner. Willing to work flexibly in a team to accommodate shifts Monday to Friday various shifts between the hours of  8am to 8pm, you will be excited about undertaking training to learn the terminology and systems needed to do this role to an exceptional level, and you will ensure the customers feel valued throughout their interactions with you.

With the scope to earn a bonus, this exciting role is perfect for someone who is looking to take the next step in their career. Learning as you work, every day will provide varied challenges – so you can be sure that our customers will keep you on your toes! If that sounds like an environment that you’d enjoy working in, then we’d love to hear from you.

Reward


We commit to our employees well-being through training, support and reward.  We offer employees a market competitive basic salary and bonus opportunity as well as a comprehensive benefits package which includes contributory pension scheme, life assurance, private medical cover, wellness screening, eyesight tests, childcare vouchers, cycle to work gym membership, transport season ticket loans and a motivating workplace environment.

Other Key Information

A standard disclosure from the Disclosure and Barring Service or Disclosure Scotland will be applied for in the event of a successful application.  

Closing Date for Applications

All applications for this vacancy should be received by 3 December 2017

 

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