29 June 2015
Spire Liverpool Hospital was recently inspected by the independent regulator of health care in England, the Care Quality Commission (CQC) and rated as performing well overall with a service regarded as outstandingly caring.
The CQC checks that healthcare providers in England are complying with the government’s standards of quality and safety. The recent inspection at Spire Liverpool Hospital focused on how safe, caring, responsive and well-led the hospital was in the service delivered to both out-patients and in-patients. Each area was individually assessed and an overall rating given to the hospital.
The CQC concluded that the Spire Liverpool Hospital achieved all levels of compliance and that the overall service at both the hospital and Spire One Penny Lane was performing well and meeting all the CQC’s expectations. The inspectors singled out the caring nature of the service as deserving the highest rating of ‘outstanding'*.
Fergus Macpherson, Hospital Director said: “We are delighted with the outcome of the inspection. CQC inspections ensure we’re measured against how we operate on a daily basis. My ethos for running Spire Liverpool Hospital is uncomplicated, “would I be happy for my mother to receive that level of care”. It’s a very simple method to ensure that the care and service we provide leaves our patients to concentrate purely on their recovery”.
Head of clinical services, Sandra Flynn, added “Receiving this seal of approval from our industry regulator is greatly reassuring. It confirms that the entire team at Spire Liverpool is working together to deliver excellent care to our patients. I’m very proud of the team and we will continue to rigorously review all aspects of our service to ensure we maintain the high level of care already being achieved”.
* Rating options include outstanding, good, requires improvement, inadequate and no rating