28 March 2019
28 March 2019
We welcome your views on our website and invite you to take part in a brief survey when you've finished your visit.
Your response will help us improve the site and the experience we offer to visitors.
We think your friends, family and children can help speed up recovery, so they're all very welcome to visit you. We offer flexible visiting hours so they can drop in to visit you almost any time that you’re feeling up to it.
Recognising the needs of every individual, all of our hospitals and centres are accessible to everybody, so we welcome visitors with disabilities. Spire Healthcare takes its responsibilities under the Equality Act 2010 as employers and service providers very seriously.
Our goal is to recognise the needs of every individual and to provide health and care services that are appropriate, respectful, inclusive and equal. We always try to meet the needs of any visitor to our buildings. We provide patient information in a variety of formats, including large print and audio versions, and we seek to ensure that our buildings, access routes, signage and lighting meet the needs of people with disabilities.
Children are always welcome in our hospital and they can visit you whenever you like.
If your child is coming into hospital for surgery, we’ll invite you to bring them for a pre-admission visit. You will meet some of the staff who will be looking after your child, and the visit will help them to feel more familiar with the hospital when they return for their actual admission. We are always pleased to arrange for you to stay overnight in your child's room.
On the ward, your child will be cared for by a registered sick children's nurse or a registered nurse with a child branch certificate. The staff who look after your child in the operating theatre and recovery room have received additional training in the care of children.
You’ll be able to accompany your child to the operating theatre and stay with them until they are asleep. You will also be able to accompany your child back from the recovery area to the ward.
A children's menu will be available and, if your child wants something that's not on the menu, we’ll try to provide this.
We provide a range of toys, books and videos but it's a good idea for your child to bring one or two of their own favourite toys or comforters.