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We're here to look after you

Our experienced team understands what you’re feeling. Nothing is more important to us than your wellbeing.

The highest standards

We pride ourselves on reaching the highest clinical excellence, with patient care at the heart of everything we do.

We're here to look after you

You'll be cared for by a team of medical specialists that is dedicated to getting the best results for you. Your treatment will be personally tailored, with your choice of consultant, location and timing.

How quickly can I be seen?

You can see a specialist consultant almost straight away, pretty much when and where you want. With Spire, there is hardly any waiting for tests, scans, investigations or appointments. To make an appointment, all you need is to be referred to one of our respected specialists via your own GP, or we can arrange a private GP appointment for you within 24 hours.


Your stay with us

Your room will be like a home-from-home during your stay with us, complete with ensuite facilities, TV, wifi and award-winning food. Friends and family can visit almost anytime.

Coming into hospital

We work hard to make your time with us relaxed and as comfortable as can be.

While you’re with us

Your immaculate, comfortable room will feel more like a hotel than a hospital. You can surf the web, watch TV and enjoy our delicious food in privacy.

Visitors

We have flexible visiting hours to fit around your life and the people who love you. 

Leaving hospital

You can leave hospital whenever your consultant thinks you're ready. Even after you’ve left hospital, we’re here for you every step of the way - we'll make sure you've got all the medication, information and follow-up support that you need.

Meeting your needs

Whether you're using health insurance or paying for treatment yourself, we're here to look after you. Everyone has access to the same high quality care and equipment.

Patients with a disability

Recognising the needs of every individual, all of our hospitals and centres are accessible to everybody, so we welcome visitors with disabilities. Spire takes its responsibilities under the Disability Discrimination Act 1995 (DDA) as employers (Part II), and service providers (Part III) very seriously.

Our goal is to recognise the needs of every individual and to provide health and care services that are appropriate, respectful, inclusive and equal. We always try to meet the needs of any visitor to our buildings. We provide patient information in a variety of formats, including large print and audio versions, and we seek to ensure that our buildings, access routes, signage and lighting meet the needs of people with disabilities.

Children

Children are always welcome in our hospital and they can visit you whenever you like.

If your child is coming into hospital for surgery, we’ll invite you to bring them for a pre-admission visit. You will meet some of the staff who will be looking after your child, and the visit will help them to feel more familiar with the hospital when they return for their actual admission.

We are always pleased to arrange for you to stay overnight in your child's room.

On the ward, your child will be cared for by a registered sick children's nurse or a registered nurse with a child branch certificate. The team that looks after your child in the operating theatre and recovery room will have received additional training in the care of children.

You’ll be able to accompany your child to the operating theatre and stay with them until they are asleep. You will also be able to accompany your child back from the recovery area to the ward.

A children's menu will be available and if your child wants something that's not on the menu, we’ll do our best try to provide it.

We provide a range of toys, books and videos but it's a good idea for your child to bring one or two of their own favourite toys or comforters.

Continuous improvement

We're constantly striving to improve and maintain excellence. If there's anything you think we can do better, please let us know by calling us on 0800 169 1777.